Medical Office Manager / Supervisor - Brandon -Bilingual in Spanish Preferred

ENT and Allergy of FL. • Brandon, FL

11d • Onsite

About The Position

Florida ENT & Allergy, a division of ENT and Allergy Associates of Florida, is seeking a full-time Medical Office Manager / Supervisor for its Brandon office. The practice provides comprehensive general and subspecialty ENT medical and surgical care, including diagnosis and rehabilitative services. This role supports the planning and analysis of practice operations and is suited to an experienced, self-motivated office supervisor who prioritizes the needs of the team and providers.

The position oversees office operations and staff, supports physicians and administrative functions, and promotes efficient workflows and compliance. Responsibilities may require travel between ENTA offices. The role involves use of medical and office equipment, and may include sitting, standing, bending, stooping, assisting patients with transfers, and lifting up to 25 pounds. Reasonable accommodations will be made for qualified individuals with disabilities to perform essential job functions.

The employer is an equal-opportunity employer and maintains a tobacco-free workforce. Applicants under consideration are subject to criminal, government, credit, drug (including nicotine and tobacco), driver, and professional-license background checks.

Requirements

• At least two years of experience in healthcare management.
• Understanding of medical office operations sufficient to oversee operations and support physicians and the administrative office.
• Ability to exercise sound judgment, discretion, and decision-making to achieve organizational objectives.
• Ability to organize and integrate organizational objectives to meet deadlines.
• Effective verbal and written communication skills.
• Strong interpersonal skills.
• Ability to interact professionally with patients, physicians, and team members.
• EMR experience.
• Strong computer literacy.
• Ability to use medical and office equipment as required.
• Ability to lift up to 25 pounds and perform the physical activities described for the role.

Nice To Haves

• Bachelor's degree in healthcare, accounting, finance, nursing, or another related field preferred.
• Bilingual ability, with Spanish preferred.

Responsibilities

• Recruit, interview, and hire clerical and clinical staff.
• Coach and develop staff while promoting teamwork.
• Engage and motivate staff to achieve personal and organizational goals and objectives.
• Analyze operational workflows across multiple departments to promote efficiency and best practices.
• Implement and ensure compliance with organizational policies and procedures.
• Oversee the accuracy of coding, charge capture, and posting.
• Maintain working knowledge of daily front- and back-office tasks.
• Ensure clinical compliance with OSHA, HIPAA, and other state regulations.
• Ensure staff and providers complete annual educational requirements as directed by the Compliance department.
• Ensure timely completion of payroll and human resources functions.
• Participate in and attend monthly and quarterly management meetings.
• Assist patients with transfers from a wheelchair to an exam chair when necessary.
• Travel between ENTA offices for support purposes when required.

Benefits

• Medical, dental, and vision insurance, effective the first of the month after 60 days of employment.
• Company-paid short-term disability, long-term disability, and life insurance, effective the first of the month after one year of full-time employment.
• 401(k), effective the first of the month after one year of employment.
• Six paid holidays, effective immediately.
• Paid time off earned per pay period.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed