Medical Office Coordinator (Float)

ApexNetwork Physical Therapy • Mount Sterling, KY

6h • Onsite

About The Position

ApexNetwork Physical Therapy is seeking a highly organized and adaptable Medical Office Coordinator (Float) to support its healthcare team in Mt. Sterling, Kentucky. The position travels among multiple medical office locations as needed, helping ensure smooth daily operations and excellent patient service. It requires flexibility, strong time management, and the ability to adapt quickly to different office settings and teams.

The coordinator provides administrative support, assists with patient scheduling and registration, maintains records, supports billing and insurance processes, and helps patients, medical staff, and vendors communicate effectively. The role also contributes to office operations by maintaining supplies and equipment and supporting policies and procedures that improve workflow and the patient experience.

Requirements

• High school diploma or equivalent.
• Strong organizational skills and ability to multitask and adapt to changing environments.
• Excellent communication and interpersonal skills.
• Proficiency with electronic medical records (EMR) systems and standard office software, such as Microsoft Office.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Reliable transportation and willingness to travel between office locations as required.

Nice To Haves

• Associate’s degree or higher in healthcare administration or a related field.
• Previous experience in a medical office or healthcare setting is strongly preferred.
• Knowledge of medical terminology, billing, and insurance processes.

Responsibilities

• Provide administrative support across multiple medical office locations on a rotating or as-needed basis.
• Coordinate patient scheduling, registration, check-in, and check-out.
• Manage patient records, ensuring accuracy and confidentiality in compliance with HIPAA regulations.
• Liaise with patients, medical staff, and external vendors to facilitate communication and resolve issues.
• Assist with billing, insurance verification, and processing patient payments.
• Maintain office supplies and equipment, coordinating with vendors for replenishment and repairs.
• Support the implementation of office policies and procedures to improve workflow and patient experience.
• Handle phone inquiries and direct calls appropriately while providing customer service.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED