Medical Office Associate - Lancaster Pediatric Center

Penn State Health•Lancaster, PA

1d•Onsite

About The Position

The Medical Office Associate provides front office support at Penn State Health Lancaster Pediatric Center and reports to the Office Manager. The center is a local pediatric specialties office located across from Park City Mall, serving a range of specialties including GI, Nutrition, Allergy, Infectious Disease, Pulmonary, Hematology/Oncology, Rheumatology, Endo/Diabetes, Nephrology, Neurology, Orthopedics, Dermatology, ENT, Urology, and Audiology. The office sees approximately 150–200 patients per day. The schedule largely operates Monday through Friday, 7:30 a.m. to 5:30 p.m. The associate checks patients in and out, schedules follow-up appointments, verifies insurance and patient demographics, handles incoming and outgoing faxes, and collects copayments. The ideal candidate can multitask in a multispecialty, multidisciplinary office.

Requirements

High school diploma or equivalent required.
Ability to multitask in a multispecialty, multidisciplinary office.

Responsibilities

Provide front office support.
Check patients in and out of appointments.
Schedule follow-up appointments.
Verify insurance.
Verify patient demographics.
Handle incoming and outgoing office faxes.
Collect copayments.

Benefits

Medical, dental, and vision insurance with no waiting period.
Employee wellness programs and fitness discounts, including University Fitness Center and Peloton.
Generous paid time off and personal time.
Paid parental leave.
Retirement benefits.
Extended Illness Bank.
Life insurance.
Identity theft protection.
Competitive pay.
Tuition reimbursement.
PAWS UP employee recognition program.
HR Solution Center support.
Learning and Organizational Development resources.
Virtual Benefits Orientation.
Employee Exclusive Concierge Service for scheduling.
Eligible full-time Milton S. Hershey Medical Center employees and eligible dependents receive a 75% Penn State tuition discount through the Grant-in-Aid program.