Medical Office Associate (4961.9)

Southern Illinois University School of Medicine • Springfield, IL

13d • Onsite

About The Position

Individuals in this position are typically experienced receptionists working within Patient Access departments, where they support outpatient clinics or call centers by performing a variety of essential clerical and administrative duties. Current Vacancies: Family and Community Medicine Clinic, Cancer Institute Clinic-SMS, Internal Medicine Clinic, Surgery Clinic, SIU HealthCare Patient Business Services/Neurology, HealthCare Core - SMS OBGYN. Employment eligibility will be verified in accordance with applicable state and federal laws.

Requirements

• High school graduate or equivalent.
• Any one, or any combination, that totals 1 year from the following: work experience comparable to that performed at the Medical Office Assistant level or in other positions of comparable responsibility; OR work experience in a health care facility such as a doctor's, dentist's or hospital's office; which involved record keeping; working with the public, direct patient contact, answering telephones and working with medical terminology; or graduate of an accredited medical secretarial or paramedical program (such as nursing assistant, medical assistant or medical secretary).

Responsibilities

• Perform reception/call center duties, including scheduling of patient appointments.
• Interview patients to obtain demographic information and orient them to the services, policies, and/or procedures of the facility.
• Review, look-up, update, and maintain medical records as required.
• Perform billing and cashiering duties.
• Operate data entry equipment and other auxiliary equipment.
• Establish and maintain effective public relations with patients and their families in regards to nonmedical services provided by the clinic.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED