Medical Office Associate I, Per Diem, Days, 9am-5pm, AMG Multispecialty,Cedar Knolls, NJ

Atlantic Health System • Morristown, NJ

2d • Onsite

About The Position

The Medical Office Associate (Front Desk Receptionist) provides day-to-day operational support and high-quality customer service to patients. The role supports both the front and back office, including billing support, scheduling, coding, patient communication, and filing. The position is per diem and listed for daytime hours of 9 a.m. to 5 p.m. The associate must be available to work at least 15 hours per week, provide monthly availability by email by the first of the previous month, and travel with advance notice to the location where coverage is most needed. Locations may include Clark, Cedar Knolls, Pompton Lakes, Rockaway, Sparta, Summit, Union, West Orange, and Bridgewater. The associate must also be available to work one day before and one day after both a winter and a summer holiday.

Requirements

• High school diploma or equivalent.
• Availability to work a minimum of 15 hours per week.
• Availability to work one day before and one day after both a winter holiday and a summer holiday. Winter holidays include Thanksgiving, Christmas, and New Year's; summer holidays include Memorial Day, July 4th, and Labor Day.
• Willingness to travel, with advance notice, to the location where coverage is most needed.
• Submit monthly availability by email by the first of the previous month.
• Basic understanding of Excel, including data entry, color coding, and spreadsheet navigation.
• Ability to learn to triage and schedule patients according to predetermined workflows.
• Strong communication skills and a patient-centered approach.
• Ability to multitask in a fast-paced environment and adapt to changing priorities.

Nice To Haves

• Associate degree in Medical Office Management, Business, or a related field.
• Three or more years of experience in a medical office environment or relevant area.
• Two or more years of administrative experience.

Responsibilities

• Interview patients for case histories before appointments.
• Schedule and coordinate appointments.
• Accurately update and maintain patients' health records.
• Verify insurance coverage and assist the billing department with processing claims.
• Communicate test results to patients when directed by physicians or nursing professionals.
• Contact patients regarding appointments and answer billing questions.
• Assist patients with rescheduling appointments and other scheduling issues.
• Perform other related duties as assigned.
• Handle information confidentially and comply with HIPAA requirements.

Benefits

• Medical, dental, vision, and prescription coverage for team members working 22.5 hours per week or above.
• Life and AD&D insurance.
• Short-term and long-term disability, with options to supplement.
• 403(b) retirement plan with employer match and an additional non-elective contribution.
• PTO and paid sick leave.
• Tuition assistance, advancement, and academic advising.
• Parental, adoption, and surrogacy leave.
• Backup and on-site childcare.
• Well-Being Rewards.
• Employee Assistance Program (EAP).
• Fertility benefits and Healthy Pregnancy Program.
• Flexible spending and commuter accounts.
• Pet, home and auto, identity theft, and legal insurance.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED