About The Position

The Medical Office Associate (Front Desk Receptionist) provides day-to-day operational support and high-quality customer service to patients. The role manages front- and back-office activities, including billing support, scheduling, coding, patient communication, and filing. The position is full-time, during the day from 8:30 a.m. to 4:30 p.m., at AMG Pulmonary/Sleep Medicine in Cedar Knolls, New Jersey.

Requirements

  • High school diploma or equivalent.

Nice To Haves

  • Associate degree in Medical Office Management, Business, or a related field.
  • Three or more years of experience in a medical office environment or a relevant area.
  • Two or more years of administrative experience.

Responsibilities

  • Interview patients to obtain case histories before appointments.
  • Schedule and coordinate appointments.
  • Accurately update and maintain patient health records.
  • Verify insurance coverage and assist the billing department with processing claims.
  • Communicate test results to patients when directed by physicians or nursing professionals.
  • Contact patients regarding appointments and answer billing questions.
  • Assist patients with rescheduling appointments and other scheduling issues.
  • Perform other related duties as assigned.
  • Handle information with the highest confidentiality and comply with HIPAA.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service