Medical Office Assistant (MCP)

Medical University of South Carolina•Camden, NJ

10d

About The Position

MUSC Community Physicians (MCP), an entity within the Medical University of South Carolina, provides healthcare to patients throughout South Carolina’s rural health network. The Medical Office Assistant provides administrative coverage at the clinic front desk and supports efficient daily physician-office operations. Duties include scheduling appointments, patient registration and documentation, telephone triage, medical records, billing and collections, charge posting, cash management, patient check-in and check-out, message distribution, ancillary scheduling and preparation, referrals management, and clinic preparation. The role also involves monitoring the appointment line, scheduling appointments for clients referred from outside medical, hospital, and correctional systems, answering multiline telephones, collecting payments for clinical services, scheduling interpreters, and retrieving billing charges. The position is an hourly, regular employee role with 40 scheduled hours per week. The role requires the ability to work rotating shifts and overtime as required.

Requirements

High school diploma or equivalency plus one year of patient care experience in a healthcare facility; or Certified Nursing Assistant; or successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training; or EMT or Paramedic certification; or a bachelor's degree.
Ability to work rotating shifts.
Ability to work overtime as required.
Ability to perform the listed physical functions, including lifting and carrying up to 50 pounds unassisted.

Responsibilities

Provide administrative coverage at the clinic front desk and support efficient physician-office operations.
Schedule patient appointments, including appointments for clients referred from outside medical, hospital, and correctional systems.
Monitor the clinic appointment line and answer multiline telephones.
Complete patient registration and documentation, and support patient identification and check-in/check-out.
Perform telephone triage, message distribution, and medical-record duties.
Collect payments for clinical services and perform billing, collections, charge posting, cash management, and billing-charge retrieval.
Coordinate ancillary scheduling and preparation, referrals management, and interpreter scheduling.
Coordinate and participate in daily clinic preparation.