Medical Office Assistant - Sumter Multispecialty
About The Position
MUSC Community Physicians (MCP), an entity within the Medical University of South Carolina, provides healthcare to patients throughout South Carolina’s rural health network. The Medical Office Assistant supports the efficient, continuous operation of the physician medical office and provides administrative coverage at the clinic front desk. The role includes scheduling appointments, registering patients, managing telephone calls and messages, supporting telephone triage, maintaining medical records, and handling billing and collections. The assistant also helps prepare the clinic for daily operations, identifies patients, manages check-in and check-out, posts charges, handles cash, arranges interpreters and ancillary services, and coordinates referrals. The position requires customer service and may involve scheduling clients referred from outside medical, hospital, and correctional systems.
Requirements
- High school diploma or equivalent (GED).
- One year of customer service experience.
- Additionally, the posting lists one of the following as qualifying education or experience: one year of patient care experience in a healthcare facility; Certified Nursing Assistant credential; successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training; EMT or Paramedic certification; or a bachelor’s degree.
Nice To Haves
- Ability to interpret and apply financial procedures and regulations.
- Previous experience with hospital information systems or word processing.
Responsibilities
- Provide administrative coverage at the clinic front desk.
- Monitor the clinic appointment line and schedule appointments, including for clients referred from outside medical, hospital, and correctional systems.
- Answer multiline telephones and distribute messages.
- Complete client registration and documentation.
- Schedule interpreters for clients.
- Retrieve billing charges and support billing and collections.
- Coordinate daily clinic preparation and patient identification.
- Assist with patient check-in and check-out.
- Post charges and manage cash and patient payments.
- Coordinate ancillary scheduling and preparation.
- Manage referrals.
- Provide customer service and support telephone triage and medical records functions.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
