Medical Assistant I- Multispecialty Clinic

Indiana University Health System • Bloomington, MN

2d

About The Position

Under the supervision of the designated supervisor and assigned physician, the Medical Assistant I performs direct patient care and clinical support duties in accordance with organizational standards. The role helps ensure ordered procedures and treatments are complete, patient flow is smooth, laboratory work is performed, patients are instructed about procedures and treatments, and medical orders and referrals are completed accurately and promptly. The position also performs registration and scheduling, maintains EHR files, and handles general front-office functions as needed. The Medical Assistant may precept current MA team members or MA externs when requested by leadership.

This is a full-time, day-shift position scheduled for 38 hours per week, from 7:30 a.m. to 5:00 p.m. The role requires a high school diploma or equivalent, or completion of a high-school-sponsored CTE program while currently enrolled in high school; the diploma must be completed within 13 months of the start date. Relevant experience of 0–2 years is required. New hires and promotions after October 12, 2026, must have graduated from a Medical Assistant program.

Requirements

• High school diploma or equivalent, or completion of a high-school-sponsored CTE program while currently enrolled in high school; the high school diploma must be completed within 13 months of the start date.
• 0–2 years of relevant experience.
• AHA Basic Life Support for healthcare workers certification.
• Knowledge of OSHA, CLIA, and ADA.
• Knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within six months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies according to current Clinical policy, Point of Care, and Skills Competency checklists.
• Basic math skills and accurate data collection and entry skills.
• Ability to meet the technical and physical standards.
• After October 12, 2026, new hires and promotions require graduation from a Medical Assistant program.
• Other advanced life support certifications may be required depending on unit or department specialty and patient care policies.

Nice To Haves

• Knowledge of ICD-10 and CPT coding.

Responsibilities

• Conduct patient intake and room patients for appointments.
• Obtain and document vital signs.
• Complete medication reconciliation and verify current medications.
• Prepare patients and exam rooms for scheduled appointments.
• Assist providers by ensuring necessary information is available before visits.
• Coordinate appointment preparation, including chart review and required documentation.
• Schedule follow-up appointments and communicate post-visit instructions.
• Assure ordered procedures and treatments are complete and support smooth patient flow.
• Perform general laboratory work and instruct patients concerning procedures, treatments, and needs.
• Ensure medical orders and referrals are carried out accurately and promptly.
• Perform registration and scheduling activities in accordance with organizational and departmental procedures.
• Maintain EHR files and perform general front-office functions as needed.
• Precept current MA team members or MA externs when requested by leadership.

Benefits

• 401(k) retirement savings with employer match.
• Tuition reimbursement.
• Student loan forgiveness through a government program for qualifying participants who meet applicable time and other requirements.
• Employee Assistance Program, including counseling at no cost.
• Healthy Results team-member wellness programs with participation points that contribute to a biweekly financial incentive.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED