Medical Assistant I- Multispecialty Clinic

IU Health • Bloomington, IN

6h

About The Position

Under the supervision of the designated supervisor and assigned physician, the Medical Assistant I performs duties associated with direct patient care and clinical direction in accordance with organizational standards. The role supports smooth patient flow, ensures ordered procedures and treatments are completed, performs general laboratory work, instructs patients about procedures and care needs, and ensures medical orders and referrals are carried out accurately and promptly. The position also performs registration and scheduling activities, maintains electronic health record files, and carries out general front-office functions as needed. The Medical Assistant may precept current MA team members or MA externs when requested by leadership.

The position is full-time, scheduled for 38 hours per week on days, from 7:30 a.m. to 5:00 p.m. The job requires a high school diploma or equivalent, or completion of a high-school-sponsored CTE program while currently enrolled in high school; the diploma must be completed within 13 months of the start date. New hires and promotions after October 12, 2026, must have graduated from a Medical Assistant program. AHA Basic Life Support certification for healthcare workers is required, and additional advanced life support certifications may be required based on unit or department specialty.

As a condition of employment, IU Health requires new hires to receive various vaccinations, including influenza and COVID-19, unless an exemption is approved. New hires may submit proof of previous vaccination. The posting states that COVID-19 vaccination is not required to begin employment, but that team members must be fully vaccinated by September 1, 2021. IU Health is an equal opportunity employer and provides reasonable accommodation for applicants and employees with disabilities.

Requirements

• High school diploma or equivalent, or completion of a high-school-sponsored CTE program while currently enrolled in high school; the high school diploma must be completed within 13 months from the start date.
• New hires and promotions after October 12, 2026, require graduation from a Medical Assistant program.
• 0–2 years of relevant experience.
• AHA Basic Life Support certification for healthcare workers.
• Additional advanced life support certifications may be required according to unit or department specialty and patient care policies.
• Knowledge of OSHA, CLIA, and ADA.
• Knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within six months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies under current Clinical policy, Point of Care, and Skills Competency checklists.
• Basic math skills and accurate data collection and entry skills.
• Ability to meet the technical and physical standards.
• Must meet the stated vaccination condition of employment unless an exemption is approved.

Nice To Haves

• Knowledge of ICD-10 and CPT coding.

Responsibilities

• Conduct patient intake and room patients for appointments.
• Obtain and document vital signs.
• Complete medication reconciliation and verify current medications.
• Prepare patients and examination rooms for scheduled appointments.
• Assist providers by ensuring necessary information is available before visits.
• Coordinate appointment preparation, including chart review and required documentation.
• Schedule follow-up appointments and communicate post-visit instructions.
• Support direct patient care and clinical direction in accordance with organizational standards.
• Ensure ordered procedures and treatments are complete and support smooth patient flow.
• Perform general laboratory work and instruct patients about procedures, treatments, and care needs.
• Ensure medical orders and referrals are carried out accurately and in a timely manner.
• Perform registration and scheduling activities according to organizational and departmental procedures.
• Maintain EHR files and perform general front-office functions as needed.
• Precept current Medical Assistant team members or MA externs when requested by leadership.

Benefits

• 401(k) retirement savings with employer match.
• Tuition reimbursement.
• Student loan forgiveness through a government program for qualifying participants who meet applicable time and qualification requirements.
• Employee Assistance Program with counseling at no cost.
• Healthy Results team-member wellness programs, with participation points contributing to a biweekly financial incentive.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED