Medical Assistant I- Multispecialty Clinic

IU Health•Bloomington, IN

About The Position

Under the supervision of the designated supervisor and assigned physician, the Medical Assistant I performs duties associated with direct patient care and clinical direction in accordance with organizational standards. The role ensures ordered procedures and treatments are complete, supports smooth patient flow, performs general laboratory work, instructs patients about procedures, treatments, and care needs, and ensures medical orders and referrals are carried out accurately and on time. The position also performs registration and scheduling activities, maintains EHR files, and performs general front-office functions as needed. The Medical Assistant may precept current Medical Assistant team members or Medical Assistant Externs when requested by leadership. The position is full-time, 38 hours per week, on a day schedule from 7:30 a.m. to 5:00 p.m. The role is in a multispecialty clinic.

Requirements

  • High school diploma or equivalent, or completion of a high-school-sponsored CTE program while currently enrolled in high school; the diploma must be completed within 13 months from the start date.
  • 0–2 years of relevant experience.
  • New hires and promotions after October 12, 2026, must have graduated from a Medical Assistant program.
  • AHA Basic Life Support certification for healthcare workers; other advanced life support certifications may be required depending on unit or department specialty and patient-care policies.
  • Knowledge of OSHA, CLIA, and ADA.
  • Knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within 6 months of hire.
  • Knowledge of standard laboratory and medical procedures.
  • Knowledge of insurance plans and third-party payers.
  • Ability to master standard clinical competencies under current Clinical policy and Point of Care and Skills Competency checklists.
  • Basic math skills and accurate data collection and entry skills.
  • Ability to meet technical and physical standards.

Nice To Haves

  • Knowledge of ICD-10 and CPT coding.

Responsibilities

  • Conduct patient intake and room patients for appointments.
  • Obtain and document vital signs.
  • Complete medication reconciliation and verify current medications.
  • Prepare patients and exam rooms for scheduled appointments.
  • Assist providers by ensuring all necessary information is available before visits.
  • Coordinate appointment preparation, including chart review and required documentation.
  • Schedule follow-up appointments and communicate post-visit instructions.
  • Ensure ordered procedures and treatments are complete and support smooth patient flow.
  • Perform general laboratory work and instruct patients concerning procedures, treatments, and needs.
  • Ensure medical orders and referrals are carried out accurately and in a timely manner.
  • Perform registration and scheduling activities according to organizational and departmental procedures.
  • Maintain EHR files and perform general front-office functions as needed.
  • Precept current Medical Assistant team members or Medical Assistant Externs when requested by leadership.

Benefits

  • 401(k) retirement savings plan with employer match.
  • Tuition reimbursement.
  • Student loan forgiveness through a government program for qualifying participants who meet applicable time and qualification requirements.
  • Employee Assistance Program offering counseling at no cost.
  • Healthy Results team-member wellness programs, with participation points contributing to a biweekly financial incentive.
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