Medical Office Assistant / HIS Clerk
Family Health Care•Big Rapids, MI
•Onsite
About The Position
Family Health Care is seeking an on-call Medical Office Assistant / HIS Clerk for its clinic in Big Rapids, Michigan. The Medical Office Assistant is a front desk employee who checks in patients, schedules appointments, and answers phones. The Health Information Services (HIS) Clerk is an entry-level role in the medical records department, handling confidential patient records and ensuring they are maintained in an organized manner and protected under strict security protocols.
Requirements
- High school graduate or GED equivalent.
- Basic office skills, including organization and communication.
- Excellent communication and organizational skills, with attention to detail.
- Typing and computer skills.
- Good interpersonal communication skills for working with patients, providers, and coworkers.
Nice To Haves
- Experience in medical records management; preferred but not required.
- Working knowledge of patient records systems.
- Working knowledge of health care terminology.
- Previous medical records experience; preferred but not required.
Responsibilities
- Follow HIPAA requirements to ensure confidentiality and appropriate access to patient health information.
- Answer incoming phone calls and respond to medical records requests from patients.
- Accurately perform all required procedures for processing release of information requests.
- Perform other duties deemed necessary and assigned by the supervisor.
- Check in patients, schedule appointments, and answer phones as front desk duties.
Benefits
- Full benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
