Medical Office Administration
About The Position
United Medical Imaging is a large imaging group with 30 locations across Southern California and provides diagnostic imaging and care for traumatic and life-threatening injuries. The company is seeking experienced Front Desk Administrators and Patient Schedulers to support patients and front-office operations. This is a full-time, non-exempt position, Monday through Friday, with Saturdays on rotation and overtime. Positions are available at multiple locations in Los Angeles County and Orange County. The ideal candidate is positive, pleasant, personable, able to work as part of a team and under pressure, and able to assist in the back office when needed. The role includes welcoming and checking in patients, handling paperwork and patient records, entering patient information into computer systems, answering calls, and performing other clerical duties.
Requirements
- Administrative experience in an office setting.
- At least one year of scheduling, medical records, or front-office experience, or an externship in a medical field.
- High school diploma.
- Effective verbal and written communication skills.
- Ability to read and comprehend basic healthcare terminology.
- Customer service experience or training.
- Ability to use computer software and technology, including Microsoft Word and Excel.
- Ability to understand and become knowledgeable about release-of-information standards, policies, procedures, and HIPAA regulations, and to comply with them.
- Knowledge of health insurance plans and benefits verification and authorization.
- Proficiency in Microsoft Word, Excel, Outlook, Access, and PowerPoint.
- Internet savvy, including ability to open files on the web.
Nice To Haves
- Previous release-of-information, medical-record filing and scanning, or other related healthcare experience.
- Knowledge of handling medical records and of scanning, uploading, downloading, and executing files.
- Radiology work experience.
- One year of customer service experience.
- Bilingual ability.
Responsibilities
- Meet and greet patients.
- Check in patients.
- Process paperwork.
- Enter new patients into the computer system.
- Create new patient files.
- File documents in patients’ medical records.
- Answer phones and perform other clerical duties as assigned.
- Call and schedule patients.
- Verify insurance and eligibility.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
