Medical Office Administration- Medical Records
About The Position
United Medical Imaging is a large imaging group with 30 locations across Southern California, providing diagnostic care to the community. The organization is seeking experienced Front Desk Administrators and Patient Schedulers to support patient-facing and medical-records administration. This is a full-time, non-exempt role, Monday through Friday, with Saturdays on rotation. Multiple locations are available, including Buena Park, Garden Grove, and Santa Ana. The ideal candidate is positive, personable, and able to work well with a team and under pressure, and can assist with back-office work as needed.
Requirements
- Administrative experience in an office setting.
- Effective verbal and written communication skills.
- Ability to read and comprehend simple healthcare terminology.
- Proven customer service experience and/or training.
- Ability to use required computer software and technology, including Microsoft Word and Excel.
- Ability to understand and follow release-of-information standards, policies, procedures, and HIPAA regulations.
- Strong knowledge of health insurance plans and benefits verification and authorization.
- Proficiency in Microsoft Word, Excel, Outlook, Access, and PowerPoint.
- Internet proficiency, including opening files on the web.
- High school diploma required.
- Minimum one year of scheduling, medical records, or front office experience, or an externship in a medical field, desired.
Nice To Haves
- Previous release-of-information, medical-record filing and scanning, or other healthcare-environment experience.
- Knowledge of handling medical records and the basics of scanning and uploading files, downloading, and executing.
- Experience working in radiology.
- Customer service experience.
- Bilingual ability.
Responsibilities
- Meet and greet patients.
- Check in patients.
- Process paperwork.
- Enter new patients into the computer system.
- Create new patient files.
- File documents in patients' medical records.
- Answer phones.
- Perform other clerical duties as assigned.
- Call and schedule patients.
- Verify insurance and eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
