Medical Office Administration- Medical Records
About The Position
United Medical Imaging is seeking experienced Front Desk Administrators and Patient Schedulers for its imaging group, which has 30 locations across Southern California. The role supports patient-facing and clerical operations, including answering calls, scheduling patients, verifying insurance and eligibility, and assisting with back-office work as needed. The ideal candidate is pleasant, personable, positive, collaborative, and able to work under pressure. This is a full-time, non-exempt position. The regular schedule is Monday through Friday, with Saturdays on rotation. Multiple Southern California locations are available, including Bellflower, Downey, East Los Angeles, Commerce, Glendale, Lynwood, Maywood, Gardena, Mid Wilshire, Northridge, Torrance, and West Covina.
Requirements
- High school diploma required.
- Minimum of one year of scheduling, medical records, or front-office experience, or an externship in the medical field, is desired.
- Administrative experience in an office setting.
- Effective verbal and written communication skills.
- Ability to read and comprehend basic healthcare terminology.
- Customer service experience and/or training.
- Ability to use computer software and technology, including Microsoft Word and Excel.
- Ability to learn and comply with release-of-information standards, policies, procedures, HIPAA regulations, and other applicable standards.
- Strong knowledge of health insurance plans and benefits verification/authorization.
- Proficiency in Microsoft Word, Excel, Outlook, Access, and PowerPoint.
- Ability to open files on the web.
Nice To Haves
- Previous release-of-information, medical-record filing and scanning, or other healthcare-environment experience.
- Knowledge of handling medical records and basic scanning, uploading, downloading, and executing of files.
- Radiology work experience.
- Customer service experience.
- Bilingual ability.
Responsibilities
- Meet and greet patients.
- Check in patients.
- Process paperwork.
- Enter new patients into the computer system.
- Create new patient files.
- File documents in patients’ medical records.
- Answer phones and perform other clerical duties as assigned.
- Call and schedule patients.
- Verify insurance and eligibility.
- Provide back-office support when needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
