Medical Imaging Assistant

Banner Health • Casa Grande, AZ

8h • Onsite

About The Position

The Medical Imaging Assistant supports technologists and/or nurses by performing non-technical patient- and procedure-related duties in accordance with department and facility policies. The role also provides clerical, administrative, and customer-service support to promote organized and efficient patient care. At Banner Casa Grande Medical Center, the assistant primarily supports CT workflow, including safe patient transport, patient preparation, and coordination with nursing and other departments. The assistant may occasionally work in MRI.

The position operates under the direct supervision of medical imaging technologists and nurses in a fast-paced, sometimes stressful environment with a strong customer-service focus. It involves navigating multiple computer programs and handling competing demands. Responsibilities also include maintaining patient records and imaging, supporting procedure-room readiness, managing supplies, and assisting with department operations.

Requirements

• High school diploma, GED, or equivalent working knowledge.
• BLS certification is required.
• Ability to exercise good judgment, communicate effectively, and use discretion with patients, staff, and the public.
• Working knowledge of medical terminology and computer literacy.
• Knowledge of commonly used office software and keyboarding skills.
• Good organizational skills and ability to prioritize and coordinate multiple responsibilities.
• Ability to handle ongoing face-to-face contact with patients and staff in a busy medical office environment.

Nice To Haves

• Prior experience as a transporter, EMT, and/or nursing assistant.
• Working knowledge of medical terminology.
• Previous experience with electronic medical records and insurance.
• Knowledge of filing and/or retrieval systems.
• Additional related education and/or experience.

Responsibilities

• Support CT technologists with daily workflow to promote efficient and safe patient care.
• Transport patients safely to and from the Emergency Department and inpatient units.
• Assist with patient preparation and coordinate with nursing staff and other departments to support timely patient care.
• Greet patients, medical staff, and the public; answer calls; schedule appointments; enter orders; provide general information; and route or follow up on customer issues.
• Enter patient information into computer systems, scan documents into PACS, maintain patient records, and ensure reports and chart forms are scanned or filed.
• Support the acquisition and distribution of digital patient records by digitizing, formatting, and uploading images into PACS and maintaining filing systems.
• Fulfill requests for images and reports in electronic, film, or CD formats while following protocols for confidential information.
• Receive patients in applicable systems, confirm demographic and insurance information, perform insurance verification when required, and process payments or patient charges when required.
• Coordinate appointments, discharges, and transportation to care centers or residential homes as requested.
• Prepare schedules, forms, and patient charts; reconcile charge tickets and route completed billing materials.
• Assist technologists and nurses with pre- and post-procedure room preparation, obtain supplies, assist patients, and keep procedure rooms stocked.
• Assist with sterile tray setup where applicable and follow radiation safety policies.
• Escort patients to exam rooms, take vital signs and patient histories, and may assist with treatment tasks such as peripheral IV insertion or discontinuation and point-of-care testing when required and properly validated.
• Maintain office, dietary, and medical supplies; complete requisitions and reconcile delivered orders.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED