Medical Imaging Assistant

Banner Health • Casa Grande, AZ

2d • Onsite

About The Position

The Medical Imaging Assistant supports technologists and/or nurses by performing non-technical patient- and procedure-related duties in accordance with department and facility policies. The position also provides clerical, administrative, and customer-service support to promote organized and efficient patient care. The role works under direct supervision in the medical imaging department and includes supporting CT workflow, with occasional work in MRI. Duties may include safely transporting patients, assisting with preparation and room setup, maintaining records and supplies, and coordinating with nursing staff and other departments. The position operates in a fast-paced environment requiring customer-service focus, multitasking, and use of multiple computer systems.

The listed schedule is Friday through Sunday, 10:00–10:30 for the CT MIA aide schedule; the posting also notes a shift of 07:00–19:30 and says the employee may occasionally work in MRI. The position is based at Banner Casa Grande Medical Center in Casa Grande, Arizona.

Requirements

• High school diploma, GED, or equivalent working knowledge.
• BLS certification.
• Ability to exercise good judgment, communicate effectively, and use discretion with patients, staff, and the public.
• Working knowledge of medical terminology and computer literacy.
• Knowledge of commonly used office software and keyboarding skills.
• Good organizational skills and ability to prioritize and coordinate multiple responsibilities simultaneously.
• Ability to manage ongoing face-to-face contact with patients and staff in a busy medical office environment.

Nice To Haves

• Prior experience as a transporter, EMT, and/or nursing assistant.
• Working knowledge of medical terminology.
• Previous experience with electronic medical records and insurance.
• Knowledge of filing and/or retrieval systems.
• Additional related education and/or experience.

Responsibilities

• Support department operations by greeting patients and visitors, answering calls, scheduling appointments, entering orders, providing general information, and routing or following up on customer concerns.
• Enter patient information into computer systems, scan documents into PACS, maintain complete patient records, and ensure forms and reports are scanned or filed appropriately.
• Assist with acquiring, digitizing, formatting, uploading, distributing, and retrieving digital or film-based patient images and records.
• Fulfill requests for images and reports while following protocols for release of confidential patient information.
• Receive patients in applicable systems, confirm demographics and insurance information, and perform insurance verification when required.
• Coordinate patient appointments, discharges, and transportation to care centers or residential homes as requested.
• Prepare schedules, forms, labels, and patient charts; reconcile charge tickets and route completed billing materials as appropriate.
• Assist technologists and nurses with pre- and post-procedure room preparation, supplies, patient assistance, and stocking procedure rooms.
• Escort patients, take vitals and patient history, and assist with permitted patient treatments such as IV tasks or point-of-care testing only after required training and skill validation.
• Follow radiation safety policies and assist with sterile trays where applicable.
• Maintain office, dietary, and medical supplies; submit requisitions and reconcile deliveries.
• Assist CT technologists with daily workflow and safely transport patients to and from the Emergency Department and inpatient units.
• Collaborate with nursing staff and other departments to support timely, coordinated patient care.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED