Medical Front Office - Plano West

North Star Diagnostic Imaging • Plano, TX

2d

About The Position

The Medical Front Office employee serves patients and referring physicians by scheduling appointments, maintaining records and accounts, and taking patient payments. The current schedule is 8 a.m. to 5 p.m., Monday through Friday, plus one Saturday per month. Applicants must be able to work flexible hours. Compensation is $18 per hour.

Requirements

• Must be able to work flexible hours.
• Multi-tasking.
• Flexibility.
• Telephone skills.
• Customer service.
• Time management.
• Organization.
• Attention to detail.
• Scheduling.
• Word processing.
• Professionalism.
• Quality focus.

Responsibilities

• Welcome patients and visitors in person or by telephone, and answer or refer inquiries.
• Schedule appointments in person or by telephone to support patient satisfaction.
• Keep patient appointments on schedule.
• Anticipate and address patients’ anxieties, answer questions, and maintain the reception area.
• File and retrieve patient records to ensure treatment information is available.
• Obtain, record, and update patients’ personal and financial information.
• Record and update financial information; record and collect patient charges; control credit extended to patients; and file, collect, and expedite third-party claims.
• Respond to emergencies to help patients in distress.
• Maintain the confidentiality of personal and financial information to protect patients’ rights.
• Follow policies and procedures, and report needed changes to maintain operations.
• Contribute to the team by accomplishing related results as needed.

Benefits

• Health insurance
• PTO per hour worked

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed