Medical Front Desk-Skyview

Vancouver Clinic•Vancouver, WA

14d•$17 - $24•Onsite

About The Position

Vancouver Clinic is seeking a Front Desk Representative to join its Skyview team. The role provides patient-facing support in a fast-paced environment, including welcoming patients and their families, collecting co-pays, obtaining and completing insurance information, answering phone calls, and scheduling appointments. Success in the role requires a friendly demeanor, a positive attitude, the ability to multitask, and the ability to work well with others as part of a team. The position is based at Skyview, 14019 NE 10th Avenue #620, Vancouver, WA 98685. The schedule is Monday through Thursday, 8:30 a.m. to 5:30 p.m., and Friday, 8:00 a.m. to 5:00 p.m. The hiring range is generally $18.00 to $21.37 per hour, with placement based on evaluation of experience; a separate pay range is listed as $17.31 to $24.24. Vancouver Clinic provides care and opinions across a wide range of medical decisions, including vaccinations, reproductive health, end-of-life decision-making, and gender-affirming treatment. The ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas is an essential function of all Clinic positions. The position may require an activated smartphone capable of receiving text messages and/or use of a required app, such as an authenticator app, for multi-factor authentication. Offers are contingent on successful completion of background screening and immunization requirements. Applicants must be authorized to work for any U.S. employer; the Clinic is unable to sponsor or take over sponsorship of an employment visa. Vancouver Clinic is an alcohol- and drug-free workplace and an Equal Opportunity Employer.

Requirements

High school diploma or equivalent.
At least 1 year of customer service experience.
Excellent phone skills and customer service behaviors.
Strong computer keyboarding skills.
Ability to multitask, work well with others as part of a team, and maintain a positive attitude in a fast-paced environment.
Ability to work with a diverse population of patients and colleagues, with or without reasonable accommodation.
Applicants must be authorized to work for any employer in the United States.
Successful completion of background screening and immunization requirements is required for an offer.

Nice To Haves

At least 1 year of medical front office experience.
Experience with Epic.

Responsibilities

Welcome and greet patients and their families.
Collect patient co-pays.
Obtain and complete insurance information.
Answer phone calls.
Schedule appointments.
Provide excellent customer service to patients.
Work with a diverse population of patients and colleagues, with or without reasonable accommodation.