Medical Front Desk-Skyview
About The Position
Vancouver Clinic is seeking a Front Desk Representative to join its Skyview team in Vancouver, Washington. This role provides welcoming, helpful service to patients and their families in a fast-paced medical office. Duties may include greeting patients, collecting co-pays, obtaining and completing insurance information, answering calls, and scheduling appointments. The role requires multitasking, teamwork, and maintaining a positive attitude while serving a diverse patient population and working with colleagues across a wide range of care areas. The schedule is Monday through Thursday, 8:30 a.m. to 5:30 p.m., and Friday, 8:00 a.m. to 5:00 p.m. The hiring range is generally $18.00 to $21.37 per hour, with placement depending on an evaluation of experience. The posting also lists a pay range of $17.31 to $24.24. The position may require employees to maintain an activated smartphone capable of receiving text messages and/or a required app, such as an authenticator app, because some job functions use multi-factor authentication. Applicants must be authorized to work for any U.S. employer; visa sponsorship is not available. Offers are contingent on successful completion of background screening and immunization requirements.
Requirements
- High school diploma or equivalent.
- At least 1 year of customer service experience.
- Excellent phone skills and customer service behaviors.
- Strong computer keyboarding skills.
- Ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues.
- Applicants must be authorized to work for any employer in the United States.
Nice To Haves
- At least 1 year of medical front office experience.
- Experience with Epic.
Responsibilities
- Welcome and greet patients and their families.
- Provide excellent customer service to patients.
- Collect co-pays.
- Obtain and complete insurance information.
- Answer phone calls.
- Schedule appointments.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- AD&D insurance
- Long-term disability
- Health savings account
- Flexible spending account
- Employee assistance program
- Supplemental benefits, including voluntary life, critical illness, accident, hospital indemnity, identity theft protection, and legal services
- 401(k) retirement plan with employer matching contribution up to 4%
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
