Medical Front Desk - Lloyd Station
About The Position
Vancouver Clinic is seeking a Front Desk Representative for its Lloyd Station team. The role provides customer service to patients and their families in a fast-paced medical office environment. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., at Lloyd Station in Portland, Oregon. The listed hiring range is generally $18.00 to $21.37 per hour, with placement depending on an evaluation of experience; a separate pay range is also listed as $17.31 to $24.24 per hour. The position requires the ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care across a wide range of medical decisions. Offers are contingent on successful completion of background screening and immunization requirements. Applicants must be authorized to work for any U.S. employer; visa sponsorship is unavailable.
Requirements
- High school diploma or equivalent.
- At least one year of customer service experience.
- Excellent phone skills and customer service behaviors.
- Strong computer keyboarding skills.
- Ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues.
Nice To Haves
- At least one year of medical front office experience.
- Experience with Epic.
Responsibilities
- Welcome and greet patients and their families.
- Collect co-pays.
- Obtain and complete insurance information.
- Answer phone calls.
- Schedule appointments.
- Provide excellent customer service to patients.
- Multitask and work collaboratively as part of a team while maintaining a positive attitude in a fast-paced environment.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- AD&D coverage
- Long-term disability
- Health savings account
- Flexible spending account
- Employee assistance program
- Supplemental benefits, including voluntary life, critical illness, accident, hospital indemnity, identity theft protection, and legal services
- 401(k) retirement plan with employer matching contribution up to 4%
- Time off programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
