Medical Front Desk Receptionist
About The Position
Dermatology Associates of Virginia is hiring a Medical Front Desk Associate to welcome patients and keep appointments, records, and front desk communications organized. The role is based in a medical office and includes travel to other Practice clinical sites to cover staffing shortages. The position is full-time, Monday through Thursday from 7:30 a.m. to 5 p.m., and Friday from 7:30 a.m. to 12:45 p.m. The employer is an Equal Employment Opportunity employer. Employees must be authorized to work in the U.S. and comply with Practice policies, including drug and alcohol policies.
Requirements
- High school diploma or GED.
- Strong organization, communication, attention to detail, and patient service skills.
- Ability to prioritize, work independently, and use computers and standard office equipment.
- Must be authorized to work in the U.S.
- Must comply with Practice policies, including drug and alcohol policies.
Nice To Haves
- Medical reception or healthcare customer service experience.
- Insurance verification and billing experience.
- HIPAA knowledge.
- Medical Administrative Assistant certification or a similar credential.
Responsibilities
- Welcome and check in patients; verify personal and insurance information.
- Schedule follow-up appointments, answer calls, and coordinate patient and staff communications.
- Maintain accurate, confidential records in accordance with HIPAA and prepare appointment paperwork.
- Collect co-pays, process payments, assist with billing inquiries, and perform other administrative tasks.
- Travel to other Practice clinical sites to cover staffing shortages.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
