Medical Front Desk Receptionist
About The Position
New York Health is hiring a Medical Front Desk Receptionist for its Primary Care organization in Port Jefferson, NY. The receptionist supports daily office operations, welcomes and assists patients and visitors, manages calls and appointments, collects copayments, maintains patient records in the practice EMR system, and helps coordinate physician schedules and follow-up appointments. The role also includes supporting quality assurance surveys and prevention screenings, monitoring Care Team inbox messages in collaboration with a nurse, protecting patient privacy under HIPAA guidelines, and assisting with related duties and special projects as needed. The schedule is four 10-hour shifts, Tuesday through Friday, with Monday as the regular day off. Shifts fall between 7 a.m. and 7 p.m. Starting pay is $22 per hour. New York Health describes its approach as holistic and integrated, with multidisciplinary teams providing comprehensive, personalized care and promoting lifelong wellness through compassionate, evidence-based practices.
Requirements
- High school diploma.
- At least 2 years of patient-facing reception experience.
- Excellent oral and written communication skills.
- Ability to accept direction and work within a team concept.
- Strong customer service skills.
Nice To Haves
- Bachelor’s degree preferred.
- One year of EMR experience preferred.
Responsibilities
- Perform daily office opening and closing procedures.
- Greet patients and visitors in a pleasant, professional manner.
- Help comfort patients and maintain the reception area.
- Answer telephones, respond to inquiries, resolve issues, and schedule patient appointments.
- Collect copayments and balance the office’s finances daily.
- Assist patients with completing necessary forms and documentation.
- Build and maintain patient records using the practice EMR system.
- Build, monitor, and maintain physician schedules according to suggested scheduling rubrics.
- Assist with daily distribution of quality assurance surveys and prevention screenings.
- Monitor and respond to Care Team inbox messages in collaboration with a nurse.
- Monitor daily visit lists and ensure patients who require appointments are scheduled appropriately.
- Protect patient privacy by following HIPAA confidentiality guidelines.
- Transition into other related daily roles as needed to contribute to the team.
- Maintain daily office operations by following standard policies and procedures.
- Perform assigned tasks for special projects.
Benefits
- Health insurance beginning on day one
- Dental insurance
- Vision insurance
- Life insurance
- Short- and long-term disability
- 401(k) plan
- PTO
- Eight paid holidays, including two floating holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
