Medical Front Desk Receptionist - Float
About The Position
New York Health is hiring a floating Medical Front Desk Receptionist for its OBGYN organization in Suffolk County, New York, covering Patchogue, Smithtown, Setauket, Wading River, and Bayshore. The receptionist supports daily office operations, welcomes and assists patients and visitors, manages appointment scheduling and physician schedules, maintains patient records in the practice EMR system, and helps coordinate messages with the care team. The role also includes financial tasks, patient paperwork, quality assurance and prevention screening distribution, and adherence to patient privacy and office procedures. The schedule is Monday through Friday, with five shifts of 8.5 hours, scheduled between 7:30 a.m. and 8:00 p.m. Starting pay is $24 per hour.
Requirements
- High school diploma.
- At least 2 years of patient-facing reception experience.
- Excellent oral and written communication skills.
- Ability to accept direction and work within a team.
- Strong customer service skills.
Nice To Haves
- Bachelor’s degree.
- One year of EMR experience.
Responsibilities
- Perform daily office opening and closing procedures.
- Greet patients and visitors pleasantly and professionally.
- Help comfort patients and maintain the reception area.
- Answer telephones, respond to inquiries, resolve issues, and schedule patient appointments.
- Collect copays and balance the office’s finances daily.
- Help patients complete required forms and documentation.
- Build and maintain patient records using the practice EMR system.
- Build, monitor, and maintain physician schedules according to scheduling rubrics.
- Distribute quality assurance surveys and prevention screenings.
- Monitor and respond to Care Team inbox messages in collaboration with a nurse.
- Review daily visit lists and ensure patients who need appointments are scheduled appropriately.
- Protect patient privacy by following HIPAA confidentiality guidelines.
- Transition smoothly into other related daily roles as needed.
- Maintain office operations by following standard policies and procedures.
- Complete tasks assigned for special projects.
Benefits
- Health insurance beginning on day one
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability
- Long-term disability
- 401(k) plan
- Paid time off
- Eight paid holidays, including two floating holidays
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
