Medical Front Desk Associate Bilingual (Spanish)

Bethany Medical•Winston-Salem, NC

About The Position

Bethany Medical is seeking a bilingual (Spanish) Medical Front Desk Associate to join its multi-specialty medical practice in the Triad area of North Carolina. The role involves working at the front desk in a medical office and serving patients. The posting identifies the position as full-time in several places, though it also lists the job type as full-time or part-time. Bethany Medical is an independent multi-specialty practice serving the Triad and surrounding communities since 1987. Its services include urgent care, primary care, pain management, diagnostic testing, and specialty care. The practice operates seven days a week and has 16 locations.

Requirements

  • At least one year of medical office experience with patient registration and check-in/check-out is preferred.
  • Must be self-starting and able to adapt to departmental changes when necessary.
  • Must be able to discuss treatment and financial obligations with patients.
  • Strong computer skills and customer service skills are pertinent.
  • Bilingual Spanish is preferred.

Nice To Haves

  • Experience with Allscripts is a plus.
  • Bilingual Spanish is preferred.
  • Medical office experience with patient registration and check-in/check-out is preferred.

Responsibilities

  • Support patient registration and check-in/check-out processes.
  • Discuss treatment and financial obligations with patients.
  • Provide customer-focused service and contribute to patient satisfaction.
  • Plan and organize work efficiently, take initiative, and adapt to departmental changes.
  • Maintain stable performance under pressure and build trust through interactions with patients and others.

Benefits

  • Competitive hourly pay
  • Generous paid time off
  • Medical, dental, and vision coverage
  • 401(k)
  • Earned Wage Access, allowing employees to access part of their earned pay before payday
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