Medical Front Desk Associate Bilingual (Spanish)

Bethany Medical • High Point, NC

11d

About The Position

Bethany Medical is seeking a bilingual (Spanish) Medical Front Desk Associate to join its multi-specialty medical practice in Central North Carolina. The role involves supporting front-desk operations in a medical office, including patient registration and check-in/check-out. The candidate must be able to discuss treatment and financial obligations with patients. The posting describes the position as full-time in its headline and introduction, but also lists the job type as full-time or part-time.

The successful candidate is expected to take initiative, remain effective under pressure, focus on customer needs and satisfaction, organize work efficiently, and build trust through interactions with patients and others. They should be self-starting and adaptable to departmental changes. Strong computer and customer-service skills are important.

Bethany Medical is an independent multi-specialty practice serving communities in the Triad and surrounding areas of North Carolina. Its services include urgent care, primary care, pain management, diagnostic testing, and specialty care.

Requirements

• At least 1 year of medical office experience with patient registration and check-in/check-out is preferred.
• Must be self-starting and able to adapt to departmental changes when necessary.
• Must be able to discuss treatment and financial obligations with patients.
• Strong computer skills.
• Strong customer-service skills.
• Bilingual Spanish is preferred.

Nice To Haves

• Experience with Allscripts is a plus.
• Bilingual Spanish is preferred.
• Medical office experience with patient registration and check-in/check-out is preferred.

Responsibilities

• Support medical front-desk operations.
• Handle patient registration and check-in/check-out.
• Discuss treatment and financial obligations with patients.
• Meet patient needs, build productive customer relationships, and take responsibility for customer satisfaction.
• Organize work efficiently and adapt to departmental changes.

Benefits

• Competitive hourly pay
• Generous paid time off (PTO)
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Earned Wage Access (EWA), allowing employees to access part of earned pay before payday

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed