Medical Equipment Setup, CSR

Lincare • Alexandria, LA

3h

About The Position

This employee sets up CPAPs and Respiratory Assist Devices (RADs), maintains CPAP/RAD compliance, manages CPAP/RAD supplies, inquiries, and orders, follows up on missed mdINR appointments, manages the oximetry process, and performs other tasks related to the functionality of the center. The role may also involve setting up oxygen equipment and other durable medical equipment in patients’ homes.

The employee completes required documentation, instructs patients on the safe and proper use of equipment, cleans returned rental equipment, and maintains an organized warehouse and storage area. The position includes patient follow-up, supply coordination, compliance monitoring, and participation in the center’s on-call responsibilities. The employee may also provide coverage for other employees during absences.

Requirements

• Good interpersonal, verbal, and written communication skills.
• Computer literacy.
• Ability to read and interpret instructions and communicate them effectively to patients.
• High school diploma or equivalent.
• Valid driver’s license.
• Completion of the company’s Equipment Certification Program.
• Ability to occasionally lift and/or move up to 25 pounds.
• Use of a personal vehicle.

Responsibilities

• Perform CPAP/RAD setups in a timely and professional manner.
• Set up oxygen equipment and other durable medical equipment in patients’ homes as needed.
• Complete required documentation and instruct patients on the safe and proper use of equipment.
• Clean rental equipment returned to the center according to policies and procedures.
• Maintain the cleanliness and organization of the warehouse and storage area.
• Monitor CPAP/RAD compliance reports and follow up with non-compliant patients.
• Respond to patient requests for CPAP/RAD supplies, verify insurance, confirm required supplies, and arrange shipment to patients.
• Monitor mdINR compliance reports and follow up with non-compliant patients.
• Manage the center’s oximetry process.
• Follow company policies and procedures, including safety, OSHA, and emergency-planning requirements.
• Participate in on-call responsibilities for the center.
• Represent the company professionally through personal appearance and patient-care activities.
• Provide backup coverage for other employees during vacation, illness, or other absences.
• Use a personal vehicle and maintain a valid driver’s license.

Benefits

• Ongoing training and advancement opportunities.
• Comprehensive medical coverage.
• Dental coverage.
• Vision coverage.
• Paid time off.
• Retirement savings.
• Tuition reimbursement.
• Employee referral program.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED