Medical Equipment Branch Manager (Lanham)

Rotech Healthcare Inc.•Glen Burnie, MD

3d•Onsite

About The Position

Rotech Healthcare Inc. is seeking an experienced and mission-driven Location Manager to oversee daily operations at one of our home healthcare branches. This position is for our new location in Lanham, MD (outside Washington DC) slotted to open mid-September. The Location Manager will lead with purpose, drive performance, and improve lives by managing the day-to-day operations of the location on-site, ensuring compliance, efficiency, and profitability. The role involves leading and developing a team focused on delivering respiratory and DME services to patients in their homes, maintaining strong relationships with referral sources, physicians, and healthcare partners, and overseeing inventory control, billing documentation, and regulatory compliance (Medicare, Medicaid, private insurance). The manager will monitor KPIs, conduct staff training, performance evaluations, and succession planning, ensure timely and accurate patient documentation, and collaborate with regional leadership and corporate departments to meet strategic goals. Participation in quality improvement initiatives and JCAHO compliance programs is also expected. The role may also involve assisting with deliveries, on-call coverage, and patient support as needed.

Requirements

High school diploma or GED equivalent
Valid driver’s license in state of residence with a clean driving record (when applicable for the position)
State-Specific Requirements: Florida: Must have two years of experience in business management or a college degree in business or a healthcare-related field
State-Specific Requirements: North Carolina: Must hold a Bachelor's degree in health science, business administration, or a related field, plus at least one year of documented supervisory or management experience in home care or related health programs
State-Specific Requirements: Wyoming: Must have a minimum of two years of full-time managerial or supervisory experience in a pharmacy or wholesale distributor
Strong attention to detail and ability to multi-task effectively
Excellent verbal and written communication skills in English
Ability to interpret and respond to various forms of communication (verbal, written, visual)
Maintain confidentiality and handle sensitive information with discretion
Demonstrated problem-solving, time management, and organizational skills
Capable of working independently and collaboratively within a team
Proficient in Microsoft Office (Outlook, Word, Excel)
Comfortable with email communication, internet research, and using office equipment (fax, copier, printer, phone, computer/tablet)

Nice To Haves

Bachelor’s degree in Business, Healthcare Administration, or a related field (or equivalent experience in HME, home health, or healthcare operations)
Experience with medical equipment, respiratory therapy, or DME services
Familiarity with medical billing, insurance reimbursement, and regulatory compliance
Background in healthcare administration or medical record management
At least four years of related work experience
Working knowledge of medical terminology

Responsibilities

Manage day-to-day operations of the location on-site, ensuring compliance, efficiency, and profitability.
Lead and develop a team focused on delivering respiratory and DME services to patients in their homes.
Maintain strong relationships with referral sources, physicians, and healthcare partners.
Oversee inventory control, billing documentation, and regulatory compliance (Medicare, Medicaid, private insurance).
Monitor KPIs including revenue, expenses, A/R aging, and service delivery metrics.
Conduct staff training, performance evaluations, and succession planning.
Ensure timely and accurate patient documentation, including Certificates of Medical Necessity (CMNs).
Collaborate with regional leadership and corporate departments to meet strategic goals.
Participate in quality improvement initiatives and JCAHO compliance programs.
May assist with deliveries, on-call coverage, and patient support as needed.