Medical Equipment Branch Manager

Rotech Healthcare Inc.•Lake Havasu City, AZ

5d•Onsite

About The Position

Rotech Healthcare Inc. is seeking a Location Manager to oversee the daily operations of a home healthcare branch. The manager leads a team delivering respiratory and durable medical equipment (DME) services to patients in their homes, and is responsible for operational efficiency, compliance, profitability, and patient service. The role works with referral sources, physicians, healthcare partners, regional leadership, and corporate departments to achieve organizational goals. The manager may also assist with deliveries, on-call coverage, and patient support as needed. The role requires a high school diploma or GED. Additional education or experience requirements vary by state: Florida requires two years of business management experience or a college degree in business or a healthcare-related field; North Carolina requires a bachelor's degree in health science, business administration, or a related field, plus at least one year of documented supervisory or management experience in home care or related health programs; Wyoming requires at least two years of full-time managerial or supervisory experience in a pharmacy or wholesale distributor. Preferred qualifications include a bachelor's degree or equivalent relevant experience, experience in medical equipment, respiratory therapy, DME, home health, or healthcare operations, knowledge of billing and regulatory compliance, at least four years of related work experience, and familiarity with medical terminology. Employment is contingent on applicable background checks, drug screening, credentialing, and driver’s license requirements. The position includes physical requirements such as lifting and transporting equipment, extended periods of sitting, standing, walking, talking, and listening, and close vision for reading screens and paperwork. Driving a company vehicle, home deliveries, and on-call rotations may be required.

Requirements

High school diploma or GED equivalent.
Florida applicants: two years of business management experience or a college degree in business or a healthcare-related field.
North Carolina applicants: bachelor's degree in health science, business administration, or a related field, plus at least one year of documented supervisory or management experience in home care or related health programs.
Wyoming applicants: at least two years of full-time managerial or supervisory experience in a pharmacy or wholesale distributor.
Valid driver’s license in state of residence with a clean driving record, when applicable.
Strong attention to detail and ability to multitask effectively.
Excellent verbal and written communication skills in English.
Ability to interpret and respond to verbal, written, and visual communications.
Ability to maintain confidentiality and handle sensitive information discreetly.
Problem-solving, time management, and organizational skills.
Ability to work independently and collaboratively within a team.
Proficiency in Microsoft Office, including Outlook, Word, and Excel.
Comfort using email, internet research, and office equipment such as fax, copier, printer, phone, and computer/tablet.
Ability to lift and transport equipment as needed.
Ability to sit, stand, walk, talk, and listen for extended periods, and close vision for reading small print on screens and paperwork.

Nice To Haves

Bachelor’s degree in Business, Healthcare Administration, or a related field, or equivalent experience in HME, home health, or healthcare operations.
Experience with medical equipment, respiratory therapy, or DME services.
Familiarity with medical billing, insurance reimbursement, and regulatory compliance.
Background in healthcare administration or medical record management.
At least four years of related work experience.
Working knowledge of medical terminology.

Responsibilities

Manage the location’s day-to-day on-site operations to ensure compliance, efficiency, and profitability.
Lead and develop a team delivering respiratory and DME services to patients at home.
Maintain relationships with referral sources, physicians, and healthcare partners.
Oversee inventory control, billing documentation, and compliance with Medicare, Medicaid, and private insurance requirements.
Monitor KPIs, including revenue, expenses, accounts receivable aging, and service delivery metrics.
Conduct staff training, performance evaluations, and succession planning.
Ensure timely and accurate patient documentation, including Certificates of Medical Necessity (CMNs).
Collaborate with regional leadership and corporate departments to meet strategic goals.
Participate in quality improvement initiatives and JCAHO compliance programs.
Assist with deliveries, on-call coverage, and patient support as needed.

Benefits

Generous paid time off and paid holidays.
Overtime pay for non-exempt positions, as applicable.
Bonus and incentive opportunities.
Fixed and variable car reimbursement for Area Managers and Account Executives.
Car, mileage, and telephone reimbursement, as applicable.
Employee discount and recognition programs.
Employee Assistance Program (EAP).
401(k), HSA, and FSA/Dependent Care FSA.
Medical, prescription, dental, and vision coverage.
Life insurance, disability, accidental death, identity protection, and legal services.
Meru Health mental health and Mercer SmartConnect Medicare programs.
Livongo Diabetes and High Blood Pressure programs.
Healthcare Bluebook and RX Savings Solutions programs.
Hepatitis B and TB vaccinations.