Branch Manager-Heavy Equipment
About The Position
The Branch Manager will provide strategic and operational leadership for a high-performing heavy equipment branch, overseeing the parts and service business and driving profitability, operational efficiency, customer satisfaction, and employee development. The role leads department managers and approximately 35 indirect employees supporting heavy equipment service and parts operations. It requires a strong technical background in heavy equipment maintenance and repair, alongside experience managing financial performance and operational excellence. The position reports to regional leadership and partners with executive leadership on regional business objectives and long-term growth initiatives.
Requirements
- Proven leadership experience managing heavy equipment parts and service operations.
- Experience leading managers and supervising large operational teams in a multi-department environment.
- Strong technical knowledge of heavy equipment diagnostics, repair, maintenance, and product support.
- Previous P&L management experience with responsibility for operational and financial performance.
- Industry experience in one or more of construction equipment, heavy equipment dealerships, mining, landfill, agriculture, or industrial equipment.
- Demonstrated ability to improve operational performance while developing high-performing teams.
- Excellent leadership, communication, financial management, and customer relationship skills.
Nice To Haves
- Stable employment history with a demonstrated record of progressive career growth is strongly preferred.
Responsibilities
- Lead all branch operations, with primary responsibility for parts and service performance.
- Provide leadership and mentorship to department managers overseeing approximately 35 indirect employees.
- Drive operational excellence across service, parts, customer support, and branch administration.
- Manage branch financial performance, including full profit and loss (P&L) responsibility.
- Develop and execute strategies to improve profitability, productivity, and customer satisfaction.
- Ensure efficient scheduling, workflow management, and equipment turnaround times.
- Build and maintain strong relationships with customers, vendors, and key industry partners.
- Monitor performance metrics and implement continuous improvement initiatives.
- Promote a culture centered on safety, accountability, teamwork, and customer service.
- Partner with executive leadership to achieve regional business objectives and long-term growth initiatives.
Benefits
- Annual discretionary bonus opportunity of up to 20% of base salary.
- Comprehensive medical, dental, and vision insurance.
- 401(k) retirement savings plan with company contribution.
- Paid vacation and company holidays.
- Life and disability insurance.
- Professional development and leadership advancement opportunities.
- Opportunity to lead a high-performing branch for a respected heavy equipment organization.
- Collaborative leadership culture with long-term career growth potential.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
