Medical Equipment Branch Manager

Rotech Healthcare Inc.•Shawnee, OK

10h•Onsite

About The Position

Rotech Healthcare Inc. is seeking a mission-driven manager to oversee the daily operations of a home healthcare branch. The role leads a team delivering respiratory and durable medical equipment (DME) services to patients in their homes, while ensuring operational efficiency, compliance, profitability, and high-quality patient care. The manager maintains relationships with referral sources and healthcare partners, monitors business and service metrics, and works with regional and corporate teams on strategic and quality goals. The role is primarily based on-site and may include deliveries, on-call coverage, and patient support as needed.

Requirements

High school diploma or GED equivalent.
Florida applicants: two years of experience in business management or a college degree in business or a healthcare-related field.
North Carolina applicants: a bachelor’s degree in health science, business administration, or a related field, plus at least one year of documented supervisory or management experience in home care or related health programs.
Wyoming applicants: at least two years of full-time managerial or supervisory experience in a pharmacy or wholesale distributor.
Strong attention to detail and ability to multitask effectively.
Excellent verbal and written communication skills in English.
Ability to interpret and respond to verbal, written, and visual communication.
Ability to maintain confidentiality and handle sensitive information discreetly.
Demonstrated problem-solving, time management, and organizational skills.
Ability to work independently and collaboratively within a team.
Proficiency in Microsoft Office, including Outlook, Word, and Excel.
Comfort using email, internet research, and office equipment such as fax, copier, printer, phone, and computer or tablet.
Valid driver’s license in state of residence with a clean driving record, when applicable.
Employment is contingent on a background check; a drug screen and healthcare facility credentialing may apply depending on the position.

Nice To Haves

Bachelor’s degree in Business, Healthcare Administration, or a related field, or equivalent experience in HME, home health, or healthcare operations.
Experience with medical equipment, respiratory therapy, or DME services.
Familiarity with medical billing, insurance reimbursement, and regulatory compliance.
Background in healthcare administration or medical record management.
At least four years of related work experience.
Working knowledge of medical terminology.

Responsibilities

Manage the location’s day-to-day on-site operations, ensuring compliance, efficiency, and profitability.
Lead and develop a team delivering respiratory and DME services to patients in their homes.
Maintain relationships with referral sources, physicians, and healthcare partners.
Oversee inventory control, billing documentation, and compliance with Medicare, Medicaid, and private insurance requirements.
Monitor KPIs, including revenue, expenses, accounts receivable aging, and service delivery metrics.
Conduct staff training and performance evaluations, and support succession planning.
Ensure timely and accurate patient documentation, including Certificates of Medical Necessity (CMNs).
Collaborate with regional leadership and corporate departments to meet strategic goals.
Participate in quality improvement initiatives and JCAHO compliance programs.
Assist with deliveries, on-call coverage, and patient support as needed.

Benefits

Generous paid time off and paid holidays.
Overtime pay for non-exempt positions, as applicable.
Bonus and incentive opportunities.
Car, mileage, and telephone reimbursement, as applicable.
Employee discount and recognition programs.
Employee Assistance Program (EAP).
401(k), HSA, and FSA/Dependent Care FSA.
Medical, prescription, dental, and vision coverage.
Life insurance, disability, accidental death, identity protection, and legal services.
Meru Health mental health and Mercer SmartConnect Medicare programs.
Livongo Diabetes and High Blood Pressure programs.
Healthcare Bluebook and RX Savings Solutions programs.
Hepatitis B and TB vaccinations.