Medical Courier

Quest Diagnostics•Houston, TX

About The Position

Quest Diagnostics is hiring a Medical Courier in Houston, Texas. The courier follows a scheduled route to pick up, transport, and deliver medical specimens and laboratory materials, helping ensure diagnostic tests reach their destinations accurately and on time. The role involves customer-facing communication with doctors, nurses, and laboratory staff; safe operation of a company-provided, non-CDL vehicle; and use of handheld scanners, route software, and mobile apps to track deliveries. Couriers must handle, label, store, and document specimens appropriately and comply with DOT, HIPAA, OSHA, and company safety standards. The stated schedule is Sunday, Monday, Wednesday, Thursday, and Friday, 2:00 PM to 10:30 PM, with Tuesday and Saturday off. The position requires independent work, customer service, attention to detail, and the ability to problem-solve while on the road. It also requires moving around for much of the shift and lifting up to 30 pounds. The posted pay range starts at $18.00 per hour, with a possible shift differential for some or all hours worked on second or third shift. Annual performance bonuses may also be available.

Requirements

  • Valid driver's license and at least 3 years of driving experience.
  • Provide documentation of a Motor Vehicle Record with no more than two moving violation convictions in the previous 36 months and none in the most recent 12 months.
  • Strong customer service and communication skills.
  • Strong attention to detail and reliable documentation skills.
  • Ability to work independently and problem-solve on the road.
  • Comfort using mobile devices or scanning tools.
  • Ability to lift up to 30 pounds and be on the move for much of the shift.

Nice To Haves

  • Prior medical, customer service, courier, or logistics experience is strongly preferred.

Responsibilities

  • Pick up, transport, and deliver medical specimens and laboratory materials on a scheduled route.
  • Communicate professionally with doctors, nurses, and laboratory staff to ensure timely deliveries.
  • Safely operate a company-provided non-CDL vehicle.
  • Use handheld scanners, route software, and mobile apps to track deliveries.
  • Ensure proper specimen handling, labeling, storage, and documentation.
  • Comply with DOT, HIPAA, OSHA, and internal safety standards.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Wellness programs
  • Short- and long-term disability
  • 401(k) with company match
  • Employee stock purchase plan
  • Paid time off
  • Tuition reimbursement
  • Career advancement opportunities
  • Uniforms provided
  • Annual merit increases
  • Bonus opportunities
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