Medical Courier

Quest Diagnostics•Wood Dale, IL
•$18 - $19

About The Position

Quest Diagnostics is hiring a Medical Courier in Wood Dale, Illinois. The role supports patient care and medical diagnostics by picking up, transporting, and delivering medical specimens and laboratory materials on a scheduled route. Couriers work independently, communicate professionally with healthcare and laboratory staff, and help ensure deliveries are handled accurately, safely, and on time. The position uses a company-provided non-CDL vehicle, handheld scanners, route software, and mobile apps. Couriers must comply with applicable DOT, HIPAA, OSHA, and internal safety standards. The listed schedule is Monday, Wednesday, Thursday, and Friday from 5:30 PM to 2:00 AM, and Saturday from 3:00 PM to 11:30 PM. The hourly pay range is $17.75–$18.50, with a possible shift differential of 10% for some or all second-shift hours and 15% for some or all third-shift hours. Eligible employees may also receive annual performance bonuses. A $2,000 sign-on bonus is offered to external applicants. Quest describes benefits and development opportunities including insurance, wellness programs, retirement savings, employee stock purchase, paid time off, tuition reimbursement, uniforms, and career advancement.

Requirements

  • Have a valid driver's license and at least three years of driving experience.
  • Provide documentation of a Motor Vehicle Record with no more than two moving violation convictions in the previous 36 months and none in the most recent 12 months.
  • Have strong customer service and communication skills.
  • Demonstrate strong attention to detail and reliable documentation skills.
  • Be able to work independently and solve problems on the road.
  • Be comfortable using mobile devices or scanning tools.
  • Be able to lift up to 30 pounds and remain on the move for much of the shift.

Nice To Haves

  • Prior medical, customer service, courier, or logistics experience is strongly preferred.

Responsibilities

  • Pick up, transport, and deliver medical specimens and laboratory materials on a scheduled route.
  • Communicate professionally with doctors, nurses, and laboratory staff to ensure timely deliveries.
  • Safely operate a company-provided non-CDL vehicle.
  • Use handheld scanners, route software, and mobile apps to track deliveries.
  • Ensure proper specimen handling, labeling, storage, and documentation.
  • Comply with DOT, HIPAA, OSHA, and internal safety standards.

Benefits

  • Medical, dental, and vision insurance for eligible employees.
  • Life insurance.
  • Wellness programs.
  • Short- and long-term disability coverage.
  • 401(k) with company match.
  • Employee stock purchase plan.
  • Paid time off.
  • Tuition reimbursement.
  • Annual merit increases and bonus opportunities.
  • Career advancement opportunities through internal mobility and continuous development.
  • Uniforms provided.
  • A $2,000 sign-on bonus for external applicants.
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