Medical Courier

Quest Diagnostics•Kalamazoo, MI

15d

About The Position

Quest Diagnostics is hiring a Medical Courier in Kalamazoo, Michigan. The role follows a scheduled route and is described as Monday through Friday, 2:30 PM to 10:30 PM, with rotational weekends. The courier transports medical specimens and laboratory materials, supporting timely diagnostic services and patient care. The position involves independent work on the road, professional communication with healthcare and laboratory staff, and use of a company-provided non-CDL vehicle and mobile delivery-tracking tools. Proper specimen handling and compliance with applicable safety and privacy standards are essential. The posting describes predictable routes and hours, career development opportunities, and benefits for eligible roles.

Requirements

Valid driver's license.
At least 3 years of driving experience.
Provide documentation of a Motor Vehicle Record with no more than two moving-violation convictions in the previous 36 months and none in the most recent 12 months.
Strong customer service and communication skills.
Strong attention to detail and reliable documentation skills.
Ability to work independently and problem-solve while on the road.
Comfort using mobile devices or scanning tools.
Ability to lift up to 30 pounds and remain on the move for much of the shift.

Nice To Haves

Prior medical, customer service, courier, or logistics experience is strongly preferred.

Responsibilities

Pick up, transport, and deliver medical specimens and laboratory materials on a scheduled route.
Communicate professionally with doctors, nurses, and laboratory staff to support timely deliveries.
Safely operate a company-provided non-CDL vehicle.
Use handheld scanners, route software, and mobile apps to track deliveries.
Handle, label, store, and document specimens properly.
Comply with DOT, HIPAA, OSHA, and internal safety standards.

Benefits

Medical insurance, for eligible roles.
Dental insurance, for eligible roles.
Vision insurance, for eligible roles.
Life insurance.
Wellness programs.
Short- and long-term disability coverage.
401(k) with company match.
Employee stock purchase plan.
Paid time off.
Tuition reimbursement.
Annual merit increases.
Career advancement opportunities and continuous development.
Uniforms provided.
Potential shift differential of 10% for some or all second-shift hours and 15% for some or all third-shift hours; further details provided if an offer is extended.