Medical Courier

Quest Diagnostics•Urbandale, IA

10d

About The Position

Quest Diagnostics is hiring a Medical Courier in Urbandale, Iowa, to transport medical specimens and laboratory materials on scheduled routes. The courier helps ensure diagnostic materials reach patients and healthcare providers safely, accurately, and on time, while serving as a professional point of contact for doctors, nurses, and laboratory staff. The role involves independently operating a company-provided non-CDL vehicle and using mobile technology to track deliveries and document specimen handling. This is a full-time position listed as 30 hours per week. The schedule is Monday through Thursday from 12:15 PM to 5:45 PM, Friday from 1:30 PM to 10:30 PM, and every other Saturday from 8:30 AM to 2:30 PM. Pay starts at $17.75 per hour. External applicants may be eligible for a $2,000 sign-on bonus. Salary offers consider relevant skills, training, experience, education, and applicable certifications, as well as market and organizational factors; eligible candidates may also receive annual performance bonus compensation. Quest highlights independent work on a predictable route, consistent hours, and a role that directly supports patient care and medical diagnostics. Benefits for eligible employees include medical, dental, vision, life insurance, wellness programs, short- and long-term disability, a 401(k) with company match, an employee stock purchase plan, paid time off, tuition reimbursement, uniforms, and career development and advancement opportunities.

Requirements

Valid driver's license and at least three years of driving experience.
Provide documentation of a Motor Vehicle Record with no more than two moving violation convictions in the previous 36 months and none in the most recent 12 months.
Strong customer service and communication skills.
Strong attention to detail and reliable documentation skills.
Ability to work independently and solve problems on the road.
Comfort using mobile devices or scanning tools.
Ability to lift up to 30 pounds and remain on the move for much of the shift.

Nice To Haves

Prior medical, customer service, courier, or logistics experience is strongly preferred.

Responsibilities

Pick up, transport, and deliver medical specimens and laboratory materials on a scheduled route.
Communicate professionally with doctors, nurses, and laboratory staff to ensure timely deliveries.
Safely operate a company-provided non-CDL vehicle.
Use handheld scanners, route software, and mobile apps to track deliveries.
Ensure proper specimen handling, labeling, storage, and documentation.
Comply with DOT, HIPAA, OSHA, and internal safety standards.