Medical Courier
About The Position
Quest Diagnostics is hiring a Medical Courier in Buffalo, NY. The role supports patient care and medical diagnostics by ensuring specimens and lab materials are transported safely, accurately, and on time. The courier works independently on a scheduled route, communicates with healthcare and laboratory staff, and represents Quest Diagnostics in the field. The position is scheduled Monday through Friday, 2:30 PM to 11:30 PM, though hours may vary based on business needs. Proof of COVID-19 vaccination is required. A company-provided non-CDL vehicle, uniforms, and delivery-tracking tools are provided. Full-time and part-time roles are available across the U.S.; the specific employment type for this opening is not stated. Pay is $17.75–$18.95 per hour. The employee may be eligible for a shift differential of 10% for some or all second-shift hours and 15% for some or all third-shift hours. Annual performance bonus compensation may also be available. Pay offers depend on factors such as relevant skills, training, experience, education, certifications, market conditions, and organizational factors. Quest highlights the role’s direct contribution to healthcare, independent mobile work with predictable routes, and career advancement through internal mobility and continuous development. Benefits are available based on eligibility and include medical, dental, vision, life insurance, wellness programs, short- and long-term disability, a 401(k) with company match, an employee stock purchase plan, paid time off, tuition reimbursement, and annual merit increases.
Requirements
- Valid driver’s license.
- At least 3 years of driving experience.
- Provide documentation of a Motor Vehicle Record with no more than two moving violation convictions in the previous 36 months and none in the most recent 12 months.
- Strong customer service and communication skills.
- Strong attention to detail and reliable documentation skills.
- Ability to work independently and problem-solve on the road.
- Comfort using mobile devices or scanning tools.
- Ability to lift up to 30 pounds and remain on the move for much of the shift.
- Proof of COVID-19 vaccination is required.
Nice To Haves
- Prior medical, customer service, courier, or logistics experience is strongly preferred.
Responsibilities
- Pick up, transport, and deliver medical specimens and lab materials on a scheduled route.
- Communicate professionally with doctors, nurses, and lab staff to support timely deliveries.
- Safely operate a company-provided non-CDL vehicle.
- Use handheld scanners, route software, and mobile apps to track deliveries.
- Ensure proper specimen handling, labeling, storage, and documentation.
- Comply with DOT, HIPAA, OSHA, and internal safety standards.
Benefits
- Medical insurance, subject to eligibility.
- Dental insurance, subject to eligibility.
- Vision insurance, subject to eligibility.
- Life insurance.
- Wellness programs.
- Short- and long-term disability coverage.
- 401(k) with company match.
- Employee stock purchase plan.
- Paid time off.
- Tuition reimbursement.
- Annual merit increases.
- Bonus opportunities, including possible annual performance bonus compensation.
- Career advancement opportunities through internal mobility and continuous development.
- Uniforms provided.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
