Medical Courier

Quest Diagnostics

18d

About The Position

Quest Diagnostics is hiring a Medical Courier in Grand Rapids, Michigan. The role follows a scheduled route and involves picking up, transporting, and delivering medical specimens and laboratory materials accurately and safely. Couriers communicate with healthcare and laboratory staff, document and track deliveries, and support patient care and medical diagnostics. The position uses a company-provided non-CDL vehicle and mobile tracking tools. The stated schedule is Monday through Friday, 8:00 AM to 4:30 PM, with rotational weekends.

Requirements

Valid driver's license.
At least 3 years of driving experience.
Provide documentation of a Motor Vehicle Record with no more than two moving-violation convictions in the previous 36 months and none in the most recent 12 months.
Strong customer service and communication skills.
Strong attention to detail and reliable documentation skills.
Ability to work independently and solve problems on the road.
Comfort using mobile devices or scanning tools.
Ability to lift up to 30 pounds and stay on the move for much of the shift.

Nice To Haves

Prior medical, customer service, courier, or logistics experience is strongly preferred.

Responsibilities

Pick up, transport, and deliver medical specimens and laboratory materials on a scheduled route.
Communicate professionally with doctors, nurses, and laboratory staff to ensure timely deliveries.
Safely operate a company-provided non-CDL vehicle.
Use handheld scanners, route software, and mobile apps to track deliveries.
Handle, label, store, and document specimens properly.
Comply with DOT, HIPAA, OSHA, and internal safety standards.