Medical Courier - Advanced

Quest Diagnostics•Salem, VA

6d•Onsite

About The Position

Quest Diagnostics is hiring a Medical Courier in Salem, Virginia. The role transports medical specimens and laboratory materials so diagnostic testing can support patient care. Couriers work independently on the road, interact professionally with healthcare and laboratory staff, and use a company-provided non-CDL vehicle and mobile technology to track and document deliveries. The position is scheduled Monday through Friday from 11:00 AM to 8:30 PM, with daily variation and rotational weekends. Work may include coverage across multiple shifts, weekend or emergency coverage, special assignments, and assistance with Group Lead duties. The stated pay is $21.26 per hour; eligible employees may receive a shift differential for some or all second- or third-shift hours. Annual performance bonus compensation may also be available.

Requirements

Valid driver's license.
At least 3 years of driving experience.
Motor Vehicle Record documentation showing no more than two moving-violation convictions in the prior 36 months, with none in the most recent 12 months.
Strong customer service and communication skills.
Strong attention to detail and reliable documentation skills.
Ability to work independently and problem-solve on the road.
Comfort using mobile devices or scanning tools.
Ability to lift up to 30 pounds and remain on the move for much of the shift.

Nice To Haves

Prior medical, customer service, courier, or logistics experience is strongly preferred.

Responsibilities

Pick up, transport, and deliver medical specimens and laboratory materials.
Communicate professionally with doctors, nurses, and laboratory staff to support timely deliveries.
Safely operate a company-provided non-CDL vehicle.
Use handheld scanners, route software, and mobile apps to track deliveries.
Ensure proper specimen handling, labeling, storage, and documentation.
Comply with DOT, HIPAA, OSHA, and internal safety standards.
Work a dynamic schedule that may require covering routes on multiple shifts and/or weekends.
Complete special assignments such as training, pack out, or air; work with special projects and clients; and assist with Group Lead duties as needed.
Cover routes and functions deemed necessary, including multiple shifts and emergency coverage.