Medical Courier

Quest Diagnostics

33d•Onsite

About The Position

Quest Diagnostics is seeking a Medical Courier in Grand Rapids, MI, to join their team. This role involves picking up, transporting, and delivering medical specimens and lab materials on a scheduled route. The courier will be the face of Quest Diagnostics' services, ensuring timely and safe delivery of life-saving diagnostics. The position offers independent work with predictable routes, a mission-driven purpose supporting patient care, and a strong benefits package. The role requires safe operation of a company-provided vehicle and adherence to various safety and regulatory standards.

Requirements

Valid Driver’s license with a minimum of 3 years driving experience
Documentation of a Motor Vehicle Record with no more than two moving violation convictions within the previous 36-month period, with none in the most recent 12 months.
Great customer service and communication skills
Strong attention to detail, with reliable documentation skills
Ability to work independently and problem-solve on the road
Comfortable using mobile devices or scanning tools
Ability to lift up to 30 lbs. and be on the move for much of your shift

Nice To Haves

Prior medical, customer service, courier, or logistics experience is strongly preferred

Responsibilities

Pick up, transport, and deliver medical specimens and lab materials on a scheduled route
Communicate professionally with doctors, nurses, and lab staff to ensure timely deliveries
Safely operate a company-provided vehicle (non-CDL)
Use handheld scanners, route software, and mobile apps to track deliveries
Ensure proper specimen handling, labeling, storage, and documentation
Comply with all DOT, HIPAA, OSHA, and internal safety standards