Medical Courier
About The Position
Quest Diagnostics is hiring a Medical Courier in Grand Rapids, Michigan. The courier picks up, transports, and delivers medical specimens and laboratory materials on a scheduled route, helping ensure diagnostic services reach patients quickly, safely, accurately, and on time. The role involves professional communication with healthcare and laboratory staff, operating a company-provided non-CDL vehicle, using mobile devices and delivery-tracking tools, and following specimen-handling and safety requirements. The listed schedule is Monday through Friday, 8:00 AM to 4:30 PM, with rotational weekends. Quest describes the role as a mobile, independent position with predictable routes and hours. Full-time and part-time roles are available across the United States; the listing does not specify which employment arrangement applies to this opening.
Requirements
- Valid driver's license and at least three years of driving experience.
- Provide documentation of a Motor Vehicle Record with no more than two moving violation convictions in the previous 36 months and none in the most recent 12 months.
- Strong customer service and communication skills.
- Strong attention to detail and reliable documentation skills.
- Ability to work independently and problem-solve on the road.
- Comfort using mobile devices or scanning tools.
- Ability to lift up to 30 pounds and remain on the move for much of the shift.
Nice To Haves
- Prior medical, customer service, courier, or logistics experience is strongly preferred.
Responsibilities
- Pick up, transport, and deliver medical specimens and laboratory materials on a scheduled route.
- Communicate professionally with doctors, nurses, and laboratory staff to ensure timely deliveries.
- Safely operate a company-provided non-CDL vehicle.
- Use handheld scanners, route software, and mobile apps to track deliveries.
- Ensure proper specimen handling, labeling, storage, and documentation.
- Comply with DOT, HIPAA, OSHA, and internal safety standards.
Benefits
- Medical insurance, based on eligibility.
- Dental insurance, based on eligibility.
- Vision insurance, based on eligibility.
- Life insurance, based on eligibility.
- Wellness programs.
- Short- and long-term disability coverage.
- 401(k) with company match.
- Employee stock purchase plan.
- Paid time off.
- Tuition reimbursement.
- Annual merit increases.
- Uniforms provided.
- Career advancement opportunities through internal mobility and continuous development.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
