Medical Courier

Quest Diagnostics•Kentwood, MI

7d•Onsite

About The Position

Quest Diagnostics is hiring a Medical Courier in Grand Rapids, Michigan. The courier picks up, transports, and delivers medical specimens and laboratory materials on a scheduled route, helping ensure diagnostic materials reach their destinations safely, accurately, and on time. The role involves professional communication with medical and laboratory staff, safe operation of a company-provided non-CDL vehicle, use of handheld scanners and mobile routing tools, and compliance with applicable safety and privacy standards. The listed schedule is Monday through Friday, 3:00 PM to 10:30 PM, with rotational weekends. The position is mobile and independent, with predictable hours and consistent routes. The role requires a valid driver’s license, qualifying driving history, customer service and communication skills, attention to detail, and the ability to lift up to 30 pounds and remain on the move for much of the shift. Prior medical, customer service, courier, or logistics experience is strongly preferred. Quest Diagnostics describes the work as supporting patient care and medical diagnostics. The company offers competitive hourly pay, annual merit increases, benefits for eligible roles, paid time off, 401(k) matching, tuition reimbursement, career advancement opportunities, and provided uniforms. A shift differential may be available for some or all hours worked on second or third shift; details would be provided if an offer is extended.

Requirements

Valid driver’s license.
At least 3 years of driving experience.
Motor Vehicle Record documenting no more than two moving violation convictions in the previous 36 months, with none in the most recent 12 months.
Customer service and communication skills.
Strong attention to detail and reliable documentation skills.
Ability to work independently and problem-solve on the road.
Comfort using mobile devices or scanning tools.
Ability to lift up to 30 pounds and be on the move for much of the shift.

Nice To Haves

Prior medical, customer service, courier, or logistics experience is strongly preferred.

Responsibilities

Pick up, transport, and deliver medical specimens and laboratory materials on a scheduled route.
Communicate professionally with doctors, nurses, and laboratory staff to support timely deliveries.
Safely operate a company-provided non-CDL vehicle.
Use handheld scanners, route software, and mobile apps to track deliveries.
Ensure proper specimen handling, labeling, storage, and documentation.
Comply with DOT, HIPAA, OSHA, and internal safety standards.