Medical Courier

Quest Diagnostics•Kalamazoo, WV

16d•Onsite

About The Position

Quest Diagnostics is hiring a Medical Courier in Kalamazoo, Michigan. The role involves independently following a scheduled route to transport medical specimens and laboratory materials safely, accurately, and on time. The courier communicates with healthcare and laboratory staff and represents Quest’s diagnostic services while supporting patient care. The posted schedule is Monday through Friday, 2:30 PM to 10:30 PM, with rotational weekends. The position uses a company-provided non-CDL vehicle and mobile tools to track deliveries and document specimen handling. The posting also states that full-time and part-time roles are available across the U.S.; it does not specify which employment type applies to this particular opening.

Requirements

Valid driver’s license.
At least 3 years of driving experience.
Motor Vehicle Record documentation showing no more than two moving violation convictions in the previous 36 months, with none in the most recent 12 months.
Strong customer service and communication skills.
Strong attention to detail and reliable documentation skills.
Ability to work independently and solve problems on the road.
Comfort using mobile devices or scanning tools.
Ability to lift up to 30 lbs. and remain on the move for much of the shift.

Nice To Haves

Prior medical, customer service, courier, or logistics experience is strongly preferred.

Responsibilities

Pick up, transport, and deliver medical specimens and laboratory materials on a scheduled route.
Communicate professionally with doctors, nurses, and laboratory staff to ensure timely deliveries.
Safely operate a company-provided non-CDL vehicle.
Use handheld scanners, route software, and mobile apps to track deliveries.
Ensure proper specimen handling, labeling, storage, and documentation.
Comply with DOT, HIPAA, OSHA, and internal safety standards.

Benefits

Medical, dental, vision, and life insurance, wellness programs, and short- and long-term disability, subject to eligibility.
401(k) with company match.
Employee stock purchase plan.
Career advancement opportunities through internal mobility and continuous development.
Predictable hours and consistent routes intended to support work-life balance.
Competitive hourly pay.
Annual merit increases.
Paid time off.
Tuition reimbursement.
Uniforms provided.
Potential shift differential of 10% for some or all second-shift hours and 15% for some or all third-shift hours; details provided if an offer is extended.