Medical Courier

Quest Diagnostics • Twinsburg, OH

11d

About The Position

Quest Diagnostics is hiring a Medical Courier in Twinsburg, Ohio. The role involves independently driving a scheduled route to transport medical specimens and laboratory materials, helping ensure that diagnostic testing materials reach their destinations accurately, safely, and on time. The courier communicates with healthcare and laboratory staff, documents and tracks deliveries using mobile technology, and follows applicable safety and specimen-handling standards. The posted schedule is Monday through Friday, 6:30 PM to 3:00 AM, with rotational weekends. A company-provided non-CDL vehicle is used.

Requirements

• Valid driver's license.
• At least three years of driving experience.
• Motor Vehicle Record documentation showing no more than two moving violation convictions in the previous 36 months and none in the most recent 12 months.
• Strong customer service and communication skills.
• Strong attention to detail and reliable documentation skills.
• Ability to work independently and problem-solve on the road.
• Comfort using mobile devices or scanning tools.
• Ability to lift up to 30 pounds and remain on the move for much of the shift.

Nice To Haves

• Prior medical, customer service, courier, or logistics experience is strongly preferred.

Responsibilities

• Pick up, transport, and deliver medical specimens and laboratory materials on a scheduled route.
• Communicate professionally with doctors, nurses, and laboratory staff to support timely deliveries.
• Safely operate a company-provided non-CDL vehicle.
• Use handheld scanners, route software, and mobile apps to track deliveries.
• Ensure proper specimen handling, labeling, storage, and documentation.
• Comply with DOT, HIPAA, OSHA, and internal safety standards.

Benefits

• Medical, dental, vision, and life insurance, subject to eligibility.
• Wellness programs.
• Short- and long-term disability coverage.
• 401(k) with company match.
• Employee stock purchase plan.
• Career advancement opportunities through internal mobility and continuous development.
• Predictable hours and consistent routes intended to support work-life balance.
• Potential annual performance bonus compensation and bonus opportunities.
• Annual merit increases.
• Paid time off.
• Tuition reimbursement.
• Uniforms provided.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed