Medical Coordinator - Monmouth Location, New Jersey
About The Position
Memorial Sloan Kettering Cancer Center is seeking a compassionate, detail-oriented Medical Coordinator for its outpatient clinic at MSK Monmouth in Middletown, New Jersey. The Medical Coordinator is a first point of contact for patients and families, helping provide a welcoming, smooth clinical experience while supporting clinicians, nurses, and administrative teammates. The role combines patient-facing service and clinic operations with basic clinical support, and advocates for patient comfort, access, and satisfaction throughout the care journey. The position is fully onsite and scheduled for four 10-hour shifts per week. Hours vary between 6:00 a.m. and 10:00 p.m., Monday through Friday, with occasional weekends. Schedules are provided one week in advance, and flexibility between shifts is expected. New employees attend three weeks of classroom training in Manhattan, Monday through Friday, 9:00 a.m. to 5:00 p.m. Employees must use appropriate personal protective equipment and be fit-tested for N95 respirators as part of MSK safety protocols.
Requirements
- High school diploma or equivalent.
- At least 1 year of relevant experience in a healthcare, clinical support, medical office, patient-facing, or customer service role.
- Ability to work onsite in a clinical environment and perform basic clinical tasks, such as taking vital signs.
- Compassion, emotional intelligence, and cultural sensitivity, including skill supporting acutely ill patients in high-stress situations.
- Strong communication skills and ability to collaborate across clinical and administrative teams.
- Adaptability to changing environments and comfort working in a fast-paced setting.
- Strong organization, attention to detail, time management, prioritization, and accurate documentation skills.
- Ability to manage multiple priorities with professionalism and a positive demeanor.
- Proficiency with EMR systems, Microsoft Office (Word and Excel), and email platforms, and ability to learn new systems quickly.
- Commitment to improving the patient experience and supporting high-quality clinical care through administrative excellence.
- Must use appropriate personal protective equipment and complete N95 respirator fit testing.
Responsibilities
- Serve as the first point of contact for patients in the outpatient clinic.
- Support clinic operations through patient scheduling, registration, and flow management.
- Prepare exam rooms and assist with rooming patients.
- Obtain vital signs and review or update allergy, pharmacy, and medication lists as needed.
- Facilitate timely, clear communication between patients, providers, and the care team.
- Maintain MSK standards for cleanliness, safety, and infection control.
- Advocate for patient comfort, access, and satisfaction throughout the care journey.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
