Account Director - New Jersey

BSI Corporate Benefits•Parsippany-Troy Hills, NJ

1d•Hybrid

About The Position

BSI Corporate Benefits is seeking a relationship-driven, strategic Account Director to support its Northern New Jersey market. The role combines a hybrid work environment with regular in-market presence for client meetings, relationship-building, and business development. The Account Director will manage key accounts, lead account strategy and renewal activities, support client retention and organic growth, and contribute to new business development.

Requirements

Five to eight years of business experience and knowledge of Group Employee Benefits or Account Management.
Insurance licenses in Life and Accident & Health, or completion of the required licenses within 90 days of hire.
Knowledge of Health, Life, Dental, Vision, Long-Term Disability, Short-Term Disability, and Long-Term Care products.
Understanding of insurance rating processes for fully insured, experience-rated, and self-funded plans.
Experience preparing rate spreadsheets and interpreting insurance carrier reports.
Superior oral and written communication skills and the ability to present professionally in person, online, over the phone, and in writing.
Ability to establish rapport and build relationships with clients and carrier representatives.
Exceptional active listening skills.
Strong computer skills, including Microsoft Office Suite and Google tools.
Ability to manage multiple projects in a fast-paced, high-intensity work environment.
Excellent organizational skills and ability to prioritize tasks appropriately.
Self-starter who is willing to learn and work independently.

Nice To Haves

Bachelor's degree in business administration, finance, human resources, marketing communications, or another related field.
Demonstrated project management skills and ability to participate in business development activities.
Understanding of health and welfare underwriting, analytics, and modeling.
Prior experience managing an Account Team.
Underwriting background.
Prior experience with Salesforce.
Bilingual English/Spanish proficiency.

Responsibilities

Manage key accounts in BSI's New Jersey book of business through strategic planning, long-term relationship management, and analysis of current plans and future opportunities.
Establish strategic goals for key accounts and ensure the Account Management team meets them.
Manage and execute the strategic renewal process, including compiling RFP data, negotiating with carriers, coordinating internal marketing discussions and Open Enrollment meetings, and following up to verify that carriers implement the correct rates and plans.
Prepare and deliver pre-renewal, renewal, year-end review, and multi-year planning presentations for key accounts.
Prepare client monthly and quarterly reports in coordination with the data team.
Maintain a comprehensive understanding of industry issues and laws, including the Affordable Care Act and Consolidated Appropriations Act.
Communicate regularly with the EVP of Client Retention regarding accounts.
Provide outstanding customer service to current and prospective clients.
Work with the EVP of Client Retention on agency needs and growth related to the assigned book of business.
Promote BSI value-added products and services to generate organic growth within the assigned book of business.
Support the new business team and Producers with proposal development.
Prepare for and attend prospect meetings with the new business team and/or Producers.
Conduct transition meetings for new clients moving from sales to account management.
Represent BSI at client-sponsored events and foster client relationships and brand presence.

Benefits

Comprehensive medical, dental, and vision benefits.
Employer-paid short-term disability, long-term disability, and life insurance, with voluntary supplemental life and AD&D insurance options.
Telemedicine and employee wellness program.
401(k) plan with a generous company match.
Profit-sharing plan.
Tuition assistance and student loan repayment benefits.
Generous paid time off and paid holidays, including the employee's birthday.
Hybrid work model.
Free coffee and tea at a local coffee shop near the office.
Healthy snacks in the office.
Summer Flex Fridays.
Company events, cultural activities, and team bonding in a fun, team-spirited work environment.