regional director, New York Metro / New Jersey

Starbucks•New York, NY

About The Position

As a Regional Director, you develop impactful leaders and drive regional business growth across local communities. You are performance-driven through a human-centered approach. You develop strategic and operational plans for the region, lead their execution, and measure results. You inspire leaders to build and nurture strong, diverse teams that engage their communities and customers. Drawing on retail leadership experience, you provide functional expertise and execute responsibilities that help teams enhance the Starbucks customer experience, increase profitability, and identify and pursue regional growth and expansion opportunities. You lead a team of leaders by coaching them, providing transparent insight and feedback, and offering meaningful development opportunities. You model Starbucks values through collaboration, inclusiveness, confidence in leadership, and teamwork to support business success. The role has annual managed expenses of $1–5 million, annual sales of $51–150 million, and 11–15 direct reports. Starbucks is an equal opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.

Requirements

Past retail leadership experience.
Ability to communicate clearly and concisely, orally and in writing.
Planning and organizational project management skills.
Ability to apply sound business principles and practices to project management and change management processes.
Basic skills in Microsoft Word, Excel, and PowerPoint.
Ability to take managed risks to drive the business forward.
Ability to remain composed and professional in tough situations and function amid uncertainty and changing priorities.
Ability to build effective relationships with people throughout and outside the organization.
Commitment to continuous learning and achieving goals.

Responsibilities

Develop strategic and operational plans for the region, lead execution, and measure results.
Provide functional expertise and execute responsibilities that help teams enhance the Starbucks experience for customers, increase profitability, and identify and execute regional growth and expansion opportunities.
Lead a team of leaders, developing high-performing, results-driven teams through coaching, transparent insight and feedback, and meaningful developmental opportunities.
Model Starbucks values through collaboration, inclusiveness, confidence in leadership, and teamwork.
Establish and communicate a compelling vision; create competitive strategies and plans aligned with company strategies.
Develop a positive, respectful, productive, and professional work environment.
Build positive relationships to facilitate business results.
Continuously develop the competencies of self and others.
Leverage the organization to accomplish business and unit goals.
Pursue measurable results and exceed expectations of internal and external customers.
Deliver service that meets and exceeds customer expectations.
Make timely, sound decisions based on analysis, wisdom, experience, and judgment.