Clinical Account Representative, CardioMEMS - New Jersey

Abbott • New Brunswick, NJ

12d • $68,000 - $136,000 • Remote

About The Position

The Clinical Account Representative (CAR) supports growth of Abbott’s CardioMEMS heart failure monitoring therapy by driving utilization, supporting key accounts, and providing education and technical support. This sales-forward role combines clinical expertise, relationship management, and commercial execution to integrate CardioMEMS into heart failure care pathways and deliver patient and economic value.

The CAR serves as the primary contact for established, high-volume accounts; develops account plans; works to achieve sales and utilization targets; and builds relationships with physicians, advanced practice providers, heart failure clinics, and administrators. The position also supports workflow improvements, troubleshooting, staff training, and occasional procedural cases. It collaborates with territory and cross-functional teams while meeting FDA, regulatory, company quality, and documentation requirements.

The position is remote in the United States, with 25% travel. Significant work activities include prolonged standing and walking and driving a personal or company vehicle.

Requirements

• Bachelor’s degree in Business, Life Sciences, Engineering, or a related field.
• 2–4 years of experience in medical devices or healthcare, in an inside or field role.
• Demonstrated consultative selling skills, including uncovering needs, asking strategic questions, and positioning solutions to drive utilization growth.
• Track record of at least 100% to goal in the most recent performance year.
• Account-facing experience with clinicians and administrators, such as heart failure clinics or service-line leaders.
• Proficiency with CRM software, Excel or analytics, and PowerPoint; Salesforce is preferred.
• Comfort delivering clinical or technical presentations to audiences of 10–50 stakeholders.

Nice To Haves

• Knowledge of reimbursement landscapes and payment pathways.
• Experience at leading MedTech organizations.
• 1–2 years of commercial experience.
• Experience in Cardiology, heart failure, electrophysiology, structural heart, or remote monitoring.
• Prior involvement in value analysis or committee-based selling.
• Familiarity with Cath lab or OR workflows and basic procedural support experience.

Responsibilities

• Serve as the primary point of contact for high-volume, established accounts and support onboarding and patient-monitoring workflows.
• Achieve assigned sales and utilization targets within defined accounts.
• Develop and execute quarterly business plans with activity goals and growth drivers.
• Conduct account check-ins to review performance, identify barriers, and uncover opportunities.
• Deliver product demonstrations and participate in educational meetings to drive adoption and utilization.
• Provide competitive insights, customer feedback, and market intelligence.
• Cover for Territory Managers during paid time off, meetings, and periods of peak demand.
• Maintain CRM records for account activity, opportunities, and follow-ups.
• Build and maintain relationships with physicians, advanced practice providers, heart failure clinics, and administrators.
• Conduct quarterly account reviews with Territory Managers, including review of program health, patient-volume trends, and operational needs.
• Support workflow optimization for patient identification, onboarding, and monitoring.
• Troubleshoot remote-monitoring and workflow issues and escalate as needed.
• Occasionally provide procedural case support for priority accounts across the broader territory.
• Train and educate new clinical staff, heart failure clinics, and administrators.
• Participate in product in-services and support clinical data collection as needed.
• Develop and maintain product, heart failure, and CardioMEMS competency.
• Comply with FDA, regulatory, and company quality requirements.
• Maintain accurate documentation of sales activities, account plans, expenses, and clinical interactions.
• Collaborate with Territory Managers, Marketing, Professional Education, Clinical Specialists, and sales leadership.
• Communicate professionally and compliantly with hospital and internal stakeholders.

Benefits

• Potential eligibility for free medical coverage through the Health Investment Plan PPO medical plan in the next calendar year.
• Retirement savings plan with high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, an affordable and convenient path to earning a bachelor’s degree.
• Career development opportunities.
• Health and wellness benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level