Account Director - New Jersey

BSI Corporate Benefits•Parsippany-Troy Hills, NJ

3d•Hybrid

About The Position

BSI Corporate Benefits is seeking a relationship-driven, strategic Account Director to support its Northern New Jersey market. The role combines a hybrid work environment with regular in-market presence for client meetings, relationship-building, and business development. The Account Director manages key accounts, leads account strategy and renewal activity, supports organic and new-business growth, and works closely with the EVP of Client Retention, account management colleagues, the data team, Producers, and the new business team. The position requires a comprehensive understanding of group employee benefits, insurance products and rating processes, and relevant industry laws. The Account Director provides high-quality service to current and prospective clients, prepares client presentations and reports, coordinates renewal and enrollment processes, and represents BSI at client-sponsored events. A bachelor's degree in a related field is preferred, and insurance licenses are required or must be completed within 90 days of hire.

Requirements

5–8 years of business experience and knowledge of group employee benefits or account management.
Insurance licenses in Life, Accident, and Health, or completion of the licenses within 90 days of hire.
Knowledge of Health, Life, Dental, Vision, Long-Term Disability, Short-Term Disability, and Long-Term Care products.
Comprehensive understanding of insurance rating processes for fully insured, experience-rated, and self-funded plans.
Experience spreadsheeting rates and interpreting insurance carrier reports.
Demonstrated project management skills and ability to participate in business development activities.
Understanding of health and welfare underwriting, analytics, and modeling.
Superior oral and written communication skills and the ability to present professionally in person, online, by phone, and in writing.
Ability to establish rapport and build relationships with clients and carrier representatives.
Exceptional active listening skills.
Strong computer skills, including Microsoft Office Suite and Google tools.
Ability to manage multiple projects in a fast-paced, high-intensity work environment.
Excellent organizational skills and ability to prioritize tasks appropriately.
Self-starter willing to learn and work independently.

Nice To Haves

Bachelor's degree in business administration, finance, human resources, marketing communications, or a related field (preferred).
Prior experience managing an Account Team.
Underwriting background.
Prior experience with Salesforce.
English/Spanish bilingual proficiency.

Responsibilities

Manage key accounts in BSI's New Jersey book of business, including strategic planning, long-term relationships, and analysis of current plans and future opportunities.
Establish strategic goals for key accounts and ensure the Account Management team meets them.
Manage and execute the strategic renewal process, including preparing RFP data, negotiating with carriers, coordinating internal marketing discussions and Open Enrollment meetings, and following up to verify that carriers implement the correct rates and plans.
Prepare and deliver pre-renewal, renewal, year-end review, and multi-year planning presentations for key accounts.
Prepare and deliver monthly and quarterly client reports in coordination with the data team.
Maintain a comprehensive understanding of relevant industry issues and laws, including the Affordable Care Act and Consolidated Appropriations Act.
Communicate regularly with the EVP of Client Retention about all accounts.
Provide outstanding service to current and prospective clients.
Work with the EVP of Client Retention on agency needs and growth related to the assigned book of business.
Develop organic growth through BSI's value-added products and services.
Support the new business team and Producers with proposal development.
Prepare for and attend prospect meetings with the new business team and/or Producers.
Conduct transition meetings for new clients moving from sales to account management.
Attend client-sponsored events to build relationships and represent BSI's brand.

Benefits

Comprehensive medical, dental, and vision benefits.
Employer-paid short-term disability, long-term disability, and life insurance; voluntary supplemental life and AD&D options.
Telemedicine and employee wellness program.
401(k) plan with a generous company match.
Profit-sharing plan.
Tuition assistance and student loan repayment benefits.
Generous PTO plan and paid holidays, including the employee's birthday.
Hybrid work model.
Free coffee and tea at a local coffee shop near the office.
Healthy snacks in the office.
Summer Flex Fridays.
Company events, cultural activities, and team bonding.