Medical Coordinator

Amaro Law Firm•Houston, TX

11d

About The Position

The Medical Coordinator ensures clients are promptly connected with appropriate medical providers after signing with Amaro Law Firm. The role determines treatment needs, identifies providers near clients’ homes or workplaces, manages Letters of Protection (LOPs), and serves as the primary liaison among clients, medical providers, and internal staff. The position directly affects client care, treatment velocity, and case value, with opportunities for long-term career growth within the firm. Amaro Law Firm is a plaintiff’s trial law firm founded in 2005 and headquartered in Houston Heights. Its team represents individuals and families affected by wrongful death, catastrophic personal injury, and commercial vehicle accidents. The firm describes its culture as results-driven, with an emphasis on ownership, accountability, clear goals, KPIs, OKRs, standard operating procedures, and continuous improvement.

Requirements

Must be bilingual in Spanish.
High school diploma required.
At least 1 year of experience in a legal, medical, or case management environment.
Proficient in Microsoft Office.
Excellent verbal and written communication skills.
Experience working in a fast-paced professional environment.
Highly organized with strong attention to detail.
Ability to prioritize, multitask, and meet deadlines.
Ability to work independently and make sound decisions.
Punctual and reliable, with strong accountability and follow-through.
Collaborative and team-oriented, with a professional demeanor.
Results-driven, with a focus on client care.

Nice To Haves

Some college experience preferred.
Prior law firm experience preferred.
Familiarity with Lead Docket, Filevine, or similar case management software.

Responsibilities

Determine appropriate medical treatment needs for clients.
Identify and coordinate with medical providers near clients’ homes or workplaces.
Send and manage Letters of Protection (LOPs), and save and organize LOPs and confirmations in client files.
Follow up with providers to ensure appointments are scheduled within 24 hours.
Ensure clients are seen within 24–72 hours of signing with the firm.
Serve as the primary liaison between clients, medical providers, and internal staff.
Maintain accurate, up-to-date client records in the firm’s case management systems.
Enter and update client insurance information.
Generate weekly and bi-weekly reports to track scheduling compliance and treatment velocity.
Assist with scheduling and coordinating provider meetings.
Support onboarding and vetting of new medical providers.
Maintain provider information across internal systems.