Medical Coordinator

Amaro Law Firm•Houston, TX

13d

About The Position

The Medical Coordinator ensures clients are promptly connected with appropriate medical providers after signing with the firm. The role determines appropriate treatment needs, identifies providers near clients’ homes or workplaces, sends and manages Letters of Protection (LOPs), and serves as the primary liaison among clients, medical providers, and internal staff. The position directly affects client care, treatment velocity, and case value, and offers opportunities for long-term career growth within the firm. Amaro Law Firm is a nationally recognized plaintiff’s trial law firm founded in 2005 and headquartered in the Houston Heights. The firm represents individuals and families affected by wrongful death, catastrophic personal injury, and commercial vehicle accidents. Its results-driven culture emphasizes ownership, problem-solving, accountability, clear goals, KPIs and OKRs, and structured SOPs.

Requirements

Must be bilingual in Spanish.
High school diploma required.
At least 1 year of experience in a legal, medical, or case management environment.
Proficient in Microsoft Office.
Excellent verbal and written communication skills.
Experience working in a fast-paced professional environment.
Highly organized with strong attention to detail.
Strong ability to prioritize, multitask, and meet deadlines.
Demonstrated ability to work independently and make sound decisions.
Punctual and reliable, self-motivated, accountable, collaborative, professional, detail-oriented, and results-driven, with a focus on client care.

Nice To Haves

Some college experience preferred.
Prior law firm experience preferred.
Familiarity with Lead Docket, Filevine, or similar case management software.

Responsibilities

Determine appropriate medical treatment needs for clients.
Identify and coordinate with medical providers near clients’ homes or workplaces.
Send and manage Letters of Protection (LOPs), and save and organize LOPs and confirmations in client files.
Follow up with providers to ensure appointments are scheduled within 24 hours.
Ensure clients are seen within 24–72 hours of signing with the firm.
Serve as the primary liaison between clients, medical providers, and internal staff.
Maintain accurate, up-to-date client records in the firm’s case management systems.
Enter and update client insurance information.
Generate weekly and bi-weekly reports to track scheduling compliance and treatment velocity.
Assist with scheduling and coordinating provider meetings.
Support onboarding and vetting of new medical providers.
Maintain provider information across internal systems.